Contact Twisted Tangle Support

by Oliveeoyl13

This game is so glitchy and often freezes while I’m in the middle of playing. On top of that you have to watch an ad after every level. I’m probably watching ads longer than I’m actually playing this game. On top of all the ads there’s a pop up before each game trying to sell you no ads for the low low price of like $30. Sorry but I’m NOT going to pay that much for no ads on a stupid phone game when I could buy a normal game on a console for that much. If the ads and glitching wasn’t annoying enough the game absolutely kills your phone battery. It’s too bad it has all these issues because it is a fun time killer. The cons truly outweigh the pros for me and I will be deleting it and moving on to greener (and less full of ads) pastures.

by Smoochylips

I was excited for this game and really started to enjoy it. I would have liked some rules, like why do bands turn colors or don’t apparently go into some holes but also what the bonus things do. Make sure to read everything and be super careful NOT to “accidentally” hit the buy 20 seconds for 900 points, that ate away my points three times because I was playing on my phone and hit the button by mistake.

Takes way too long to earn points, ads are ridiculous, and I have no problem paying for an Ap to get through levels but there are levels that even with purchases you can’t pass. And give me something when I spend money. To pay and get two items but it will take you 5x’s that to possibly use to win is ridiculously greedy.

I love a good challenge and enjoy puzzle games but the timer is ridiculous and makes the game stressful and more of a race game. Limited moves to make it a challenge or give that as an option would make this better. Although, some game glitches kept me from even moving into an open hole. I just got frustrated and mad….those are two very big reasons NOT to play this game. I want my games to be a distraction and fun. I deleted it but am still grumpy and came back to write a review because it had so much potential. After seeing a bunch of other reviews, guess I am not alone!

by GrndmaLolita

Horrible customer service…. Until I ran into an issue with their app, it was a fun game. Been playing a few months, at level 700+. Then, would try to make in-app purchase and all I get is the shuffle circle with the only way to exit is to either shut my phone off/on, or, delete/reinstall the app. Then, I discovered I was being charged every time I attempted purchase, yet, never receiving the purchase. I sent emails via their settings “contact us” x3 with never even an acknowledgment of my communications, ever. I have asked Apple to refund for what I didn’t receive, although, gotten no response from them as yet either. Does “no company” have ANY sense of how they get paid!?!?. I can just as easily walk away as I did begin to play. I hope they choose to refund. By the time I realized I was still being charged, it was a decent chunk of $$. Won’t be recommending this app to anyone. I’m old enough to remember, the law used to be, if running a business, there had to be a person you could physically contact.. that needs to return. Hiding and ignoring will only work for so long… …. The worst customer service. They don’t exist if no one buys.,