Contact Here Support
Company Name: Christopher West
About: Here is the quickest way to see when the next train will be here. Open up the
app and instantly see upcoming arrivals for the nearest stations to you — no
fumbling around tapping small buttons or trying to find the station on a map.
Here Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
3 Most reported problems 😔💔
Essential for NYC commuters
by Klewis511
Here does a good job of showing next train departures from the closest stations to you.
The only problem is the app sometimes has trouble updating your location, so it thinks you’re there instead of… here.
What I’ve been looking for
by Ontherun56
This app gives information that the official MTA app has but does it in a streamlined way. I can open my phone, and open an app and instantly see the station I’m near and walking to and view arrival times. While the info is available on the official MTA app this app is able to deliver that information way quicker which is important for me when determining if I’m going to book it to try and catch a train or not.
The only improvement would be to work on separation of lines at some stations - Court square is three different stations, G, E/M, 7 but the E/M, and 7 are all grouped together because their destinations are all Manhattan and queens. I would prefer to have the 7 separated out.
Happy to have this to use alongside MyMTA
Great, but needs one tweak
by Wd955mm
Awesomely simple and efficient, but the location doesn’t seem to update as frequently as other apps. The initial reading is good, but if you open the app at a mid point station or even above ground a few mins later it often doesn’t seem to refresh.
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