Contact LaserPecker Design Space Support
Company Name: 嗨兴科技
About: 嗨兴科技
LaserPecker Design Space is a comprehensive software solution
developed specifically for LaserPecker laser machines. It seamlessly integrates
design, editing, and machine control functionalities, enabling a streamlined and
efficient engraving and cutting workflow.
LaserPecker Design Space Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of 嗨兴科技
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit LaserPecker Design Space Website
Privacy Policy: https://faq.hingin.com/privacy
Developer: Shenzhen Hingin Technology Co., Ltd.
Can I trust LaserPecker Design Space app?
Protect your data and wallet. We investigate the developer's website (Laserpecker.net), verify they're legit, and uncover hidden scams or complaints.
3 Most reported problems 😔💔
Stinks, just plain stinks
by Methedude
It was OK at best. Then released 5.4.5 and it broke the rotary tool. Just rotates back and forth over 1 inch no matter what setting. Back and forth with “support” had to send video of issue. Replied thanks we see it and will release an update 7/25. Well that didn’t happen and it is still not functional. No ability to return it. Seeking relief from PayPal. Heard Lightburn is an alternative but paying more money to use a basic overpriced tool seems ridiculous. Basically useless, luckily I might be able to return the cases of water bottles I had purchased for an event that because of this failed software/device has since passed without the fun swag I was going to donate.
Greedy company
by Xena Rules
Supported their LaserPecker 4 campaign on kickstarter, and that was the biggest mistake I ever made. Waited 5 months longer than they predicted to ship the machine. 8 months later I’m still waiting for my air purifier. To make it worst after waiting so long and giving them my money, the app does not work properly. Sent them a detail video email about what is going on, was not helpful at all. Now the shadiest part is now they are pushing a newer laser after collecting and closing their campaign on kickstarter, rather than fix the software for their existing customers. Every other review on here is bad also, should have gone with Xtool!
New update problems On LP4
by ThaBlackBobRoss
First, multiple slide extension takes multiple tries to upload to the laser. It will initially only load one file and you have re-upload it a couple of times in order for it to work, killing productivity. You can’t batch engrave anymore with this function either so if you try to load and engrave directly from the LP4 now, it will only do the first file in the group.
Second, G-Code is misaligned to the preview. I’ve tried on multiple files, unplugged the machine etc. G-code that was once flawless, is now practically useless.
Third, rotary dimensions are way off. I have to decrease by at least 7 millimeters in order to get close to a proper rotation.
Fourth, the power and depth have been overall changed, this is inconvenient for those of us who learned the machine and need consistent production.
This is unacceptable software for a ≈$2500 hardware.
Have a Problem with LaserPecker Design Space? Report Issue
Why should I report an Issue with LaserPecker Design Space?
- Pulling issues faced by users like you is a good way to draw attention of LaserPecker Design Space to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a LaserPecker Design Space customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using LaserPecker Design Space.
