Cape Status

Published by Air Matters Network Pty Ltd on 2024-05-13

Cloak is an advanced screen time management tool that enables you to set daily
usage limits on apps and automatically restricts them once the limits are
reached. Additionally, you have the option to manually restrict or restore apps
as needed.

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Common Cape Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Cape app on iOS and Android devices. Solve all Cape app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Cape iPhone Issues and Solutions

Cape iOS app crashes, not working, errors
Cape iOS app network issues
Cape on iOS has black/white screen

Cape Android App Issues and Solutions

Cape has errors/crashing/not working
Cape server network connectivity issues
Cape has black screen

Cape iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Cape app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Cape app crashes or not working on Iphone (iOS):

Close and restart the Cape app on iPhone
Update Cape app to the Latest Version for iOS
Uninstall and reinstall Cape iPhone app
Update your iPhone to the latest iOS version

Fix Cape on iPhone unable to connect to server/internet connection issues::

To resolve Cape network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Cape black/white screen (blank screen) on iPhone:

Follow the Cape iOS app troubleshooting guide Here →

Cape Android App Issues and Solutions

Fix Cape not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Cape app issues:

Force Stop the Cape App
1. On android, goto "Settings" » click Cape app. » click "Force Stop".

Update Cape to the latest version on PlayStore

Clear Cape App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Cape app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Cape.

Fix Cape unable to contact server/ Cape internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Cape » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Cape » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Cape on android.

Solve Cape black/white screens issue on Android:

Follow the Cape android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Air Matters Network Pty Ltd, developers of Cape.

Verified email

Contact e-Mail: [email protected]

44.44% Contact Match

Developer: CleanLens

E-Mail: [email protected]

Website: Visit Cape Website

About this app

Schedules can be set to restrict or restore apps at specific times of the day, helping you maintain focus and resist the temptation to use certain apps during work or school hours. Cloak is an advanced screen time management tool that enables you to set daily usage limits on apps and automatically restricts them once the limits are reached. Featuring Safe Zones & Restrict Zones, Cloak allows apps to be automatically restricted when you leave or enter designated locations. Additionally, you have the option to manually restrict or restore apps as needed. Seamlessly integrating with Shortcuts and Widgets, Cloak provides a customized and streamlined screen time management experience. With just a single tap, you can effortlessly restrict and restore apps, making it the ideal solution for managing your digital life.