Contact New York Sports Club Support
Published by New TSI Holdings on 2024-04-23 About: The New York Sports Club App makes planning, tracking, and living a fit life
easier, so you can save the heavy lifting for the gym. With new features and
integrations, you’ll be able to find the locations and services you’re
looking for and manage your membership yourself.
How to Contact New York Sports Club Customer Service/Support
Listed below are our top recommendations on how to get in contact with New York Sports Club. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact New York Sports Club. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
100% Contact Match
Developer: Ignite Engagement
E-Mail: [email protected]
Website: Visit New York Sports Club Website
Reported Issues: 3 Comments
By Jaj1000
Can’t access
I changed my type of membership this month, and ever since then I have not been able to access the app, even though I followed instructions for a new link and password reset from the staff and on the app. My major complaint is with the corporate office. There is no tech help line, and in fact no way to reach a person for any issue. And in a Catch-22, I can’t even use their contact function to say the app doesn’t recognize my email, because … their contact interface doesn’t recognize it either. (I’ve been entering my phone number each day to access the gym, so my membership is recognized on a local level. )
By leslie370
Terrible
The new app is so bad. Not built with user in mind / what users use the app for. I don’t really get how this one is better than the old one…it is significantly worse and super buggy. Had a random notification stuck on my Lock Screen I couldn’t get rid of that I was near a location. Also, the pictures they show in the App Store is not what I see in the live app at all. Super confused on what I’m supposed to be seeing. I’ve already had issues with NYSC and honestly this new app might be the final straw that makes me cancel my membership.
By ronnydiz
Can’t search by class or teacher, nor select favorites
I like to take classes at various locations based on class type or teacher, but now there is no way to search by these fields. You have to go to each location a check each one. There should be at least a way to tag favorites so you don’t have to keep looking for these classes every day.
Have a Problem with New York Sports Club? Report Issue
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Why should I report an Issue with New York Sports Club?
- Pulling issues faced by users like you is a good way to draw attention of New York Sports Club to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a New York Sports Club customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using New York Sports Club.
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