Contact My Collection: Comic Scanner

Contact My Collection Support


Company Name:

About: HipComic's My Collection is the fastest way to organize and value your comic
book collection. With just a snap of a photo from your phone or tablet,
HipComic's My Collection will automatically detect the Volume and Issue Number,
provide a guide value, and add your comic to your collection.


 
  2024-10-10

My Collection Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Hip eCommerce



Verified email ✔✔

E-Mail: product@hipecommerce.com

Website: 🌍 Visit My Collection Website

Privacy Policy: https://www.hipcomic.com/privacy

Developer: HipComic








3 Most reported problems 😔💔

2.7 out of 5

Moving on to something that works..,

2025-02-11

by GeorgeKD

when I first started using the app, it seem to work really well. it got going. The rhythm was really nice and it could scan and say really quick. was hoping that I would be able to scan my entire collection but after reaching over 1000 comics the application wouldn't restart. I updated and tried and tried, and it just will not start back up again. Upon scan and I had high hopes of this app was gonna be easier to get it done. oh well I guess I'll move onto something else and start all over. 😢

About to give up

2025-02-12

by Lord Thrust

I was excited at first and started scanning in my entire collection. I ran into some problems with whole series not showing up (Batman Incorporated, Batman and Robin), but I persevered and use the manual entry function to placehold. Now the app stops and cycles through the first screen when opened. I considered deleting and reinstalling but I was warned by the app that all data would be deleted with the app. That’s 10ish hours of scanning down at this point! I have my fingers crossed that the app will magically fix itself, but it’s been 3 days now and I’m losing hope. Be forewarned about sinking your time in. It’s a Beta.

Not Reliable

2025-02-13

by Kosmo Powers

I’ve been cataloging my collection recently with HipComic. From the start I had problems staying connected to their servers; waiting for my collection to load, waiting to load a single comic from another collector just to view it, and slow to scan. For the past 2 days I haven’t been able to use the app at all. I can’t get any data to load. Home page, my collection, scanning… the app shows a basic blue page with the logo then goes to a full black or white screen no matter what I try to do. And best of all: NO CUSTOMER SUPPORT OR CONTACT OPTIONS.


Have a Problem with My Collection: Comic Scanner? Report Issue




Why should I report an Issue with My Collection: Comic Scanner?

  1. Pulling issues faced by users like you is a good way to draw attention of My Collection: Comic Scanner to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a My Collection: Comic Scanner customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using My Collection: Comic Scanner.


Alternatives