Contact Project Entropy Support
Company Name: FunPlus International AG
About: Mankind has entered the stage of interstellar civilization, ushering in a golden
era of space exploration.
"Explore distant planets full of wonders in this
sci-fi grand strategy game.
Project Entropy Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of FunPlus International AG
Verified email
Contact e-Mail: [email protected]
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Project Entropy Website
Privacy Policy: https://funplus.com/privacy-policy/
Developer: FunPlus International AG
Privacy & Terms:
https://funplus.com/privacy-policy/
Can I trust Project Entropy app?
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10 Most reported problems 😔💔
Hello Entropy 2099 Support Team, I am an old player of your game and I am facing an issue with my account. After restarting my laptop, I lost my game data. When I reinstalled the game, everything started from scratch as if I created a new account. I did not link my account to any platform or email that I can remember, but I do remember my account name. I recently found an old email that led me to a page connected to my Discord and the game, which confirms I was previously connected. Please help me recover my account. I can provide additional details such as my character level, account creation date, or any in-game purchases I made. I am following up on my previous request regarding my lost account (possible name: DITIGTAL NOON / DITOGTAL NOON). To help verify ownership, here are more details about my account: - Base level: 16 - I had 3 Legendary heroes - Season: 2 (Ice) - Character levels: around 30 - Strong resources - Member of a Russian alliance - My portrait was set to the hero Lorraine, which I obtained recently and used as my profile picture. I hope these details help confirm my account. Please let me know if you need any further information. THE A NAME OFF MY ACCOUNT IST (DITIGTAL NOON) Thank you for your support.
Hello Entropy 2099 Support Team, I am an old player of your game and I am facing an issue with my account. After restarting my laptop, I lost my game data. When I reinstalled the game, everything started from scratch as if I created a new account. I did not link my account to any platform or email that I can remember, but I do remember my account name. I recently found an old email that led me to a page connected to my Discord and the game, which confirms I was previously connected. Please help me recover my account. I can provide additional details such as my character level, account creation date, or any in-game purchases I made. Thank you for your support.
Здравствуйте после обновления не получается зайти в игру пробовал перезагружать и переустанавливать игру. Игра не запускается помогите.
Игра проэкт энтропия 2099 перестала запускаться. Начинает загружаться останавливается на 2.8 процентах и так и стоит. Утром было всё нормально.
В мене зникли фрагменти,Буревесник 42 фрагмента, Кентавр не пам'ятаю кількість фрагментів
Доброго времени суток! При переходе в 2 сезон пропали фрагменты, 42 Буревесника, Кентавр не помню количество
Зникли фрагменти при переході в 2 сезон,Буревесник 42шт. Кентавр не пам'ятаю кількість.
Abandoned by developers
by Hunna123
This was a great game until the developers completely abandoned it. After each season the devs have to manually merge severs together for the next. After the second season I participated in, the they stopped merging (I assume for all severs across the board). They also have had a bunch of features “coming soon” for over a year but it’s clear they are not. The lack of updates + need for manual merges that aren’t happening have resulted in a completely dead game with nothing to do. When the game was functional it was pay to win and I was happy to spend some money bc it was fun, but now I regret that decision. DO NOT SPEND ANY MONEY. You will regret spending anything when you’re stuck in a dead sever bc devs don't care anymore.
Developers have abandoned the game
by Del808
Me and several hundred people (probably several thousand, actually) on my server have been stuck in season 2 for nearly a month with no word from the developers. Several of us have reached out to them but have not heard a single response from them. Previous to that, the developers promised us in game rewards during a server maintenance and we never received those rewards either. Developers have clearly abandoned the game so do not waste your time downloading this game and BY ALL MEANS DO NOT SPEND MONEY ON THE IN-GAME PURCHASES BECAUSE THE GAME IS DEAD.
Developer AWOL, Looks like money grab/scam
by Dapinard
Season 1 was good, then developer stopped responding to game breaking bugs/issues. No new content and we’ve been waiting weeks for promised comp due to unscheduled server maintenance/downtime. We’re stuck at the end of season 2 and there has been 0 communication from developer on if/when we might get to play season 3. Bugs happen, tech issues happen, no excuse for zero communication and abandoning paying customers. NoFun Plus NoCommunication = TotalRipoff
Have a Problem with Project Entropy? Report Issue
Why should I report an Issue with Project Entropy?
- Pulling issues faced by users like you is a good way to draw attention of Project Entropy to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Project Entropy customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Project Entropy.
