Contact Sunshine Island Support

by KittyGirl6483547

Keep in mind, I was payed to play this game and still quit playing. When I started playing it was actually kind of fun. Then I started running into issues. There’s limited storage for each item which is fine, but you can’t upgrade it and orders come in for way more than you can have at a time. Ex: limit is 100 for milk but the order needs 250 and you HAVE to do it all at once. If you have too many of an item you’re supposed to be able to just sell it. But I can’t with the ostriches which severely limits manure and log productions. Again, this wouldn’t be a deal breaker if it weren’t for the fact that every time I get more than 65 manure IT RESETS TO 25. This has happened four times now. I’m so sick of this game. I’m not going to play a game that has issues like this especially since the development team doesn’t seem to care about these reviews and only leave an automated message that takes you to a terrible and unhelpful “common questions”. So yeah don’t play this game. It’s a complete waste of time

by MichelleFae

I just noticed that my credit card was charged for approximately $63 for 2 packages.. first that I never received, 2nd that there wasn't enough funds on my card to begin with. So it said that the transaction was cancelled. When I made a credit card payment 2 days later ~ paid it off ~ all of a sudden, I had charges for the amount that I was trying to purchase when I was over the limit on my card. I disputed it with Apple, who denied it... And I'm appealing again. I tried to put a support ticket in for this game ~ and it says due to technical issues... It can't go thru at this time. This is complete horse****. I loved the game, but I shouldn't be charged for things that were cancelled on the games end due to over the limit on card, then charged on a later date... To which I never received.

by Pickle Jars

I really like the game but I’ll delete it because things after level 9 things start to take 5 or 6 hours to produce. If you need a hundred of things, then the game isn’t worth playing. I’ve seen many many many comments about that. What this tells me is your not listening to your costumers. That’s just not cool. If I find a game I like I don’t mind spending some money on it, but with the game taking so long to move forward, and the developers just not listening to their customers, well frankly, why play? If you have to wait so long, why play at something that you can’t move forward at? I’ll just delete this one.