Contact Whiteout Survival Support

I have been playing for several weeks and I absolutely love this game to pieces. I have spent money and everything. I have put a lot of time into this game and I really don’t want to have to throw it away. After a few weeks of playing, this random guy started harassing me and calling me names, as well as harassing the alliance I’m in. It has not been just a few scouts or an in game war. He is spamming me and has said vile things to me. I’ll be honest, I retaliated because I had no idea what else to do. It has been going on for a while and Century Games has done nothing, even though I’ve provided more than enough proof and reached out countless time. It seems like they don’t care. This is a last attempt to get some attention on the situation. I’m running out of places to go to ask for help. Please just do something about it. I love this game so much and I really don’t want to have to give it up, although I may have to soon for the sake of my safety.

Overall it’s a fun and challenging game. Until… you are raided over and over again by people who are max level and they constantly destroy your progress and alliance. It only takes one high level to destroy an entire alliance, they teleport in and teleport out once they are done. The only way they can be so over powered is by spending so much money for n the game they have gotten boosts to make themselves max level because you cannot do it without paying. It wouldn’t be much of a problem if there was a balance to make up the level difference, but they can just repeatedly crush your troops and steal your resources. There needs to be a level cap to prevent low level attacks or something because now instead of the game being fun I just log in to see my base on fire and things destroyed. Not fun anymore….

Hi everyone, before installing this game you have to know that you might face some or a lot of racism in game, and if you are a big spender the game will let you get away with it. Me and a lot of players have faced racism in game. when we talked to the game support all they did was mute the player and when the mute period was over things when back to how it was. That is not acceptable, players want to have a good time playing the game and competing. I didn't enjoy this game, the behavior of some players were very disgusting and they didn't get punished for it, just because you are privileged for having money doesn't mean that you can be racist. When we left the server to go to another one, a player from the racist alliance followed us to the new server just make our experience in game even worst then what is was on.