Contact Camcord Support

by Cassy M.

I used to adore this app, was a perfect visual diary for me. It had the occasional bugginess of too long of a clip, it would take either forever to load or not at all, so I’d have to usually delete because I wouldn’t be able to save the video all together. It would crash sometimes and the biggest pain of all: if there was an update, it deleted the vlog I was working on. But even still, I adored this app very much, it has my 20th birthday saved on there…..and now, you’re charging? Not even to use your edit features, but to even use app? You only get 2 free video uploads and my account and videos have been on private and secret since the beginning when I first started using this app. You can delete my videos, you can continue to crash, but don’t you dare rob my memories and dare to rob me of my money when you’re app can’t handle 20 sec. of extra footage per clip. This is the worst way to make profit, especially because many of us adored this app because we had a safe space. Now, we don’t even have a choice….

by Lilathewolf

Honestly I was so happy to have something where I can easily record short videos, especially for my freshmen year of marching band for highschool, I had SO many memories of each games and Just remembered I had the videos. When I opened it I was kinda heartbroken they were gone and felt really sad since It recorded them from the very beginning, All the memories are gone now and honestly it makes me really disappointed for the update to erase everyones memories just for the money membership. Hearing everyone elses loses with this app makes me feel a bit less sad about the memories that got erase knowing im not alone.❤️

by Killakingg_Jr

Me and my girlfriend downloaded this app a few months ago and instantly fell in love with the idea, we constantly used the app and filled it with countless videos, I loved it for the little moments that we could relive when we watched it. Quite recently our lives were destroyed. We were on a date when the app non menacingly asked to update in order to add certain features. We more than willing and happily obliged, but we were devastated to see that when we opened the app again it had deleted everything that me and her hold dear. We were distraught, disheveled and disgusted by the revelation that we now needed a subscription service to continue to enjoy our life. I’m writing this now as a warning to those who think this app may be beneficial for them. Do not hesitate to find a different app for documenting the important things in your life. They didn’t warn us our life would be uprooted in an instant and insulting way. I will not be participating in the activities this app offers now for it costs a whopping 2 dollars a month to continue vlogging. Talk about insult to injury.