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About: أوان هي خدمة المشاهدة حسب الطلب الأولى في
منطقة الشرق الأوسط حيث تمكنكم من مشاهدة
أجدد المسلسلات العربية والخليجية واقوى
برامج الواقع والبرامج الرياضية والترفيهية
حيثما تكون وفي أي وقت تشاء وبالمجان. وايضا
توفر لكم خاصية متابعة المشاه.


 
  2026-03-29

Dubai Customer Service 💢

Hard-to-find customer service info can be a red flag. Is Dubai Safe to use?

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Dubai Media Incorporated (DMI)



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Awaan Website

Privacy Policy: https://www.dmi.gov.ae/content/corporate/en-ae/privacy-policy.html

Developer: Dubai Media Incorporated





Can I trust Dubai app?

Protect your data and wallet. We investigate the developer's website (Awaan.ae), verify they're legit, and uncover hidden scams or complaints.




3 Most reported problems 😔💔

3.7 out of 5

Jumps from one episode to another

2025-03-14

by Mohammad Brish

Jumps from one episode to another when there is an ad without finishing the current episode takes about 5 minutes to run through the ads to be able to go back to the previous episode 👎🏻 uninstalled because this is a problem I don’t need in my life bye

Jumping to next episode when interrupted by an ad

2025-03-15

by Yacoub911

Too many ads , and it jumps to the next episode when interrupted by an advertisement, and it’s very hard to get it back where you left off.

It needs a lot of repairs

2025-03-16

by Beebe Mo

I can’t watch the series on Dubai One well. When I choose an episode , I got another movie ,And it just for specific days.. please fix it soon because it is terrible




Have a Problem with Dubai+? Report Issue




Why should I report an Issue with Dubai+?

  1. Pulling issues faced by users like you is a good way to draw attention of Dubai+ to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Dubai+ customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Dubai+.


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