Contact Diner DASH Adventures Support

by Jkjkkqndkwak

Listen, I’m never the type to leave a bad review or even review a game at all. So if I go out of my way to review a game it’s because it’s really good or really bad. In this case it’s really bad. The whole dynamic of the game is messed up. Firstly, I’m going to start with the star system. So you play rounds to earn stars to complete upgrades in the town / restaurant. Cool. Also comes with an upgrade shop where you can spend your coins on upgrades to make more money. Cool. Here’s what’s not cool. After you upgrade all your kitchen / restaurant properties the first time it then requires diamonds on the second level upgrade or higher. Diamonds ARE REALLY HARD TO EARN. You’ll get like 5 a day tops. Each upgrade is like coins and 3-5 diamonds getting higher and higher as you upgrade. But you’ll KEEP playing cause what else are you supposed to do. But then you get to higher levels that you won’t be able to earn all your stars because your upgrades aren’t good enough to keep up with the standards of the customers AND the level requirements that get your stars. So they make it REALLY hard to advance unless your sitting there for hours OR you pay. Ofc. These games always want money money money... it’s pathetic. Just make the game playable at least. A waste of time in my opinion. ON TOP OF THIS... the other diner dash games that were actually FUN are now removed from the App Store. Classic empire move. Play cooking dash at least.. but this game... don’t bother

by KayKay0127

You guys be stealing gems that we get when we do offers and than we write about it you still don’t give us our gems and than you start ignoring people when they contact you guys and write about how we can’t open up the game and we can’t play any games, I have wrote about lives I paid fir with my real money and I lost them either by your game stopping and restarting on its on. Some items in the game don’t work they be locked, It’s just not right to take hard earn money from us why we going through a pandemic. Than I wrote you guys a week and 1 day ago and still having heard anything back from you guys. It’s cool you got free money off me and said forget me, because you all not worried about us paying our money for Gems that get took from us are bags that is lives that we pay for that get took from us. I just don’t understand why nobody having said I’M SORRY and tried to Fixs my issue I been playing your game since 2018 and this how I get treated. Guys if you looking for a game like this and people that care about your feelings and what’s going on within they game “PLAY COOKING DIARY” You will think me later. I really can’t believe you all done me like this. I guess I got to try to see if my bank would give me my money back now that I spent with you all and let my bank come after you all for they money.

by Wiccanwoman01

Ok first I just wanna say I don’t usually leave bad reviews. Usually if I don’t like an app I just delete it and move on, but since there was such poor customer service I thought I would warn others. First I want to say that I really wanted to like this app. I was a huge Diner Dash fan, which is why I downloaded the app in the first place. I can confirm what the other reviews say about not being able to advance without spending actual money is true. It is expected with a play to win game, but early on in the game you reach the level of having to pay just to advance in the game.
I had won 45 min. of free game play. I was 10 min. into the free gameplay, and set it down to grab a drink which took about 5 min. (Honestly took less than that) Anyways, when I sat back down I had lost all my free play. I tried to reach out to customer support to fix this error. They replied pretty fast, but basically called me a liar, and refused to fix the error. This fix wouldn’t have costed them anything, and honestly I would probably still be playing. I don’t have a problem with pay to plays, and usually spend money every month on my favorite apps buying things, but I won’t take being called a liar. I’m not the kind of person that would lie just to get things as I’m a gown adult that spends money each month on digital purchases. If you’re a Diner Dash fan like me, don’t waste your time on this app!