Contact PokerStars Play Money Poker Support

by Ez Blaze

The absolute BEST layout for tournaments. Has the most real feel to it. I absolutely love the design and gameplay, BUT with that being said it is the biggest scam out there. They want you to buy chips and that’s all it’s about. Not surprising because that’s just the way it is anymore. Every time I grind hard, and build up a nice bankroll, it only gets destroyed by absolutely TERRIBLE suckouts, and hands they set up that you just absolutely can’t fold. You will re-raise pre flop with AK suited and some donkey will call with 7-3 offsuit. The flop will be something like A-3-K and you’ll C-bet raise, get re-raised, go all in and the turn and river will be runner runner 3’s. DO NOT buy fake money play chips from these people. It’s not even practice because you’re learning the game the WRONG way. They reward the terrible players time and time again. This isn’t coming from some paranoid weirdo, I have spent hundreds and hundreds of hours playing Online Poker and gave this app more than enough chances. Just trust me. If I could give this app review a zero I really would. Without a doubt the absolute worst rigged Poker site there is. Can’t wait until an honest Poker site comes out where people can actually develop their skill set and practice. Meanwhile, I’ll keep wasting my time.

by Denniston30

The cards are random but sure seems to benefit worse hands and really bad calls. Also today was the second time I played a tournament and registered for a 5 million tourney. Then the app keeps kicking me off.. when I do get to play, my money is gone but I’m not registered in any tournaments. This has cost countless chips, 10 million alone in 5 million dash, not to mention I get on there to play with friends and family but ends up robbing you and you don’t play. They don’t reimburse you... they expect you to pay more money. Really disappointing that this keeps happening. If I don’t get reimbursed I will have to drop another review and continue to whine til I delete the app. I won’t pay money to this app until everything is squared up. Bad app, bad customer service... really no customer service. If you put money in your account it will get taken from you by horrible beats. I got knocked out by three people all with qj I had aces. They all 3 hit two pair on the flop... seriously.. ridiculous

by 453289765432

Twice in a row I registered for the same million chip buy in tournament and both times as soon as I registered I got kicked out of the app. Every time I tried to login the app crashed. Eventually I got back in and registered again and boom same thing kicked and crashes. When I was able to login the second time I did not register and instead checked the player list and sure enough I was listed as “finished” for 2 buy ins without playing a single hand. The app waited til I blinded out before allowing me to log back in. Now I did not use only free chips here, I purchased a chip pack so the value of the chips that were taken from me is $10. You get a million chips for $4.99 in their store. Not a lot but you can see it can add up fast. Might be an easy fix but there is no feature to contact support in the app so I am just screwed. Use caution if you start using this app. Stick to the free chips so when they start taking them you won’t be out any real money.