Contact Premier Inn Hotels Support
Company Name: Premier Inn
About: With over 800 hotels in great locations across the UK, Ireland and Germany,
wherever you’re going you’ll find a Premier Inn close by. Whether you're
staying for a fun family break or an all-important business trip, we have
fantastic value rooms just a few taps away.
Premier Inn Hotels Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with Premier Inn Hotels. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Premier Inn Hotels. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
Read 3 Customer Service Reviews 😭😔💔
Horrible
by 😎🤬😎
Your app requires me to reset my password EVERY time I log in. Also you list a sale via email and its not available.
Time for me to go back to using quality website / apps that work !
Warning Use At Your Own Risk
by TravelPoppins
I used the app to change a booking to add a day to my original 2 night stay making it 3 nights starting a day earlier. When I was done I ended with a two night booking starting a day earlier—but paying 20 pounds more than if I had just booked a one night stay separately for the same night. In addition, I then had to rebook my third day separately and ended up having to pay 48 pounds more than what I originally paid for the night. So by trying to add a night keeping it within my original booking so as not to confuse housekeeping & to make the stay seamless for everyone I ended up paying 170 pounds instead of the original 100 pounds I had originally booked the night for while trying to give Premier Inn more business. I called customer service and after waiting 45 minutes to speak to a live person I was told the issues I was having extending my stay were beyond her ability to address and then she had me advise in copious detail my experience assuring me she would “escalate” the matter and promising someone would be back in touch with me within 72 hours. 120 hours later I am still waiting for a reply/assistance from the escalation team. My stay has now started & my room smells like smoke & the bedside light is broken & the light at the door is flashing on and off. Mind you as I work in hospitality I refer guests & business to this location regularly….apparently loyalty means nothing to the brand. Sadly, not the Premier Inn quality I thought the brand stood for.
Horrible
by 😎🤬😎
Your app requires me to reset my password EVERY time I log in. Also you list a sale via email and its not available.
Time for me to go back to using quality website / apps that work !
Have a Problem with Premier Inn Hotels? Report Issue
Why should I report an Issue with Premier Inn Hotels?
- Pulling issues faced by users like you is a good way to draw attention of Premier Inn Hotels to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Premier Inn Hotels customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Premier Inn Hotels.
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