New York City Subway Reviews

New York City Subway Reviews

Published by on 2024-02-02

🏷️ About: New York City Subway is the original and No. 1 selling application for getting around New York City.


     


Overall Customer Experience 😎


👿🤬😠 Negative experience
68.3%

😎👌🔥 Positive experience
24.2%

🙄💅🫥 Neutral
7.5%

~ from Justuseapp.com NLP analysis of 2,817 combined software reviews.



Read 26 Customer Service Reviews 👿🤬😡😠💢😤

4.8 out of 5

Subway info for NYC

2024-10-14

Hey technicians. Having trouble developing upgrades to city info? Not surprising. Be comforted with my confidence in your skills. Get moving!!!!

Too many ads

2024-01-09

Did not bother to use it. Ads too disturbing and intrusive.

Not up to date

2024-01-31

2nd Ave subway Q line extension opened 2 months ago and it doesn't show in NewYorkCitySubway

Another request for an UPDATE!!!!

2024-03-03

Please update!!! I love NewYorkCitySubway but no longer working for me. Please update!!!

Doesn't work

2024-04-27

App doesn't work can't input addresses so what's the point

Updates???

2024-04-27

NewYorkCitySubway is no longer updated

Out of Date - Warning Travelers

2024-04-27

I have used this map for years when I lived in Manhattan, but if you are checking it out now, 1.0.1 is out of date and the trains have moved. You will get lost.

Please fix this developers.

Good Idea, Poor Execution

2024-04-27

Looked like it had a great map where you could select your station but it did not work. To make things worse, as I kept trying to work out the details an ad would pop up and disrupt the entire process. Id pay $5-$6 for a good app with an interactive map. This isn’t it.

Doesn’t guide you

2024-10-14

The problem with NewYorkCitySubway is that you already need to be an expert at knowing the NYC subway system in order to use it. But if you’re just standing on a random street corner and you want to know how to get from your current location to somewhere else, it won’t tell you where the nearest subway station is and it certainly won’t even tell you how to walk to the nearest subway station. It basically just shows you the subway lines, but trying to get to the subway or navigating the subway is up to you.

Just OK - not recommended for detailed travel plans

2024-06-26

NewYorkCitySubway is ok for general information but doesn’t account for weekend schedule variables or provide track closure and maintenance updates. We were rerouted several times for closure and construction not known by NewYorkCitySubway and wasted much of our time. Better to use an app that is updated since track closures and weekend changes will likely impact travel frequently.

You need to update the app

2024-09-05

Fix NewYorkCitySubway and update it. My phone says it's slowing my phone down and won't work with new iOS updates

3 stars till you update Please update!

2024-12-03

Please update NewYorkCitySubway ! Love it but it won’t work with IOS 11

Update please

2024-10-06

Loved NewYorkCitySubway but alas it will not work with iOS 11. Please update it, I am not happy with the other apps out there. 🐧

uh

2024-06-06

it’s super efficient. just needs to be updated so i can use it with iOS 11

Update pleeeaaseee

2025-01-25

This was my number one nyc subway app. It was so helpful to see which trains stopped where so if there were delays I could simply transfer. No other app does this. Please update!! It no longer works with ios 10+

Excelente

2025-02-26

Fácil, rápida y genial

Please Update!

2024-10-06

Great app, but no longer works. Developer needs to update!

App needs to be updated

2024-10-06

Please update NewYorkCitySubway to work with iOS11. I can no longer use it on my phone.

Update pleeeaaseee

2024-06-08

This was my number one nyc subway app. It was so helpful to see which trains stopped where so if there were delays I could simply transfer. No other app does this. Please update!! It no longer works with ios 10+

NYC Subway

2025-04-23

Excellent app. Very satisfied with it. Just wish it was on google since I now use android.

Thanks for the bug update. Can you update the train lines also?

2024-08-05

It is clear everyone loves everything about NewYorkCitySubway, but the info hasn't been updated in five years. I notice a recent update to fix a bug, but the train lines need to be updated as well. The Q train stopped going to queens almost two years ago, and where is the W Train Line? This is still the only app I've ever paid for in the 11 years I've been using an iPhone. I would love to recommend it to people who ask me for directions or friends visiting the city, but the developers refuse to update the info. They must have something against being a successful app and making money, because this makes zero sense.

Must have - augmented reality!

2025-10-21

View direction with your camera.

Good

2024-03-01

Perfecto

It’s from New York

2024-09-02

Nice app for New York

Buen mapa

2024-08-05

Bueno para guiarse

Saved my day

2025-10-11

NewYorkCitySubway saved my day when all other apps failed. I just wanted to take a subway train with interchanges to reach South Ferry Whitehall Rd station. Since it was cold outside, I wanted to board a train from the nearest subway station from my hotel. No other app showed me any option to board a subway from the nearest station. This is the only app which showed the nearest subway station to my hotel and instructed me which trains to take to reach my destination. All other apps showed me to walk at least 2 blocks to reach a subway station. Great job, guys. Please optimize NewYorkCitySubway for iOS 7.



Is New York City Subway Safe? 🤗🙏


Yes. New York City Subway is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 2,817 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.8/5 . Justuseapp Safety Score for New York City Subway Is 26.2/100.


Is New York City Subway Legit? 💯


Yes. New York City Subway is legit, but not 100% legit to us. This conclusion was arrived at by running over 2,817 New York City Subway User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for New York City Subway Is 34.3/100..


Is New York City Subway not working? 🚨


New York City Subway works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



Payments 💸🤑💰

**Pricing data is based on average subscription prices reported by Justuseapp.com users..

Pricing Plans Amount (USD)
Leisure POI Pack $0.99
Remove ads $2.99
Fast Food POI Pack $0.99
Coffee, Pastry & Ice Cream POI Pack $0.99
Accommodation POI Pack $0.99
Restaurants POI Pack $0.99


How was your experience with New York City Subway? Post a Review




Features

- "New York City Subway application helps users navigate the complexities of the city's subway network" - The Epoch Times.

Thank you for taking the time to report any bugs or to request an enhancement to New York City Subway Application.

New York City Subway for iPhone is a comprehensive guide to traveling through New York City (NYC).

- New York City Subway app is recommended by the Financial Times and the Los Angeles Times.

New York City Subway is the original and No.

1 selling application for getting around New York City.

● The application locates the nearest subway stations from your position in NYC.

This application is fully compatible with Apple Maps, each station is represented by a red pin, a popup shows you the distance, and it's updated live (thanks to GPS) as you walk down the streets of NYC.

The journey planner does not require a network connection to operate, it works perfectly while in the subway.

● The journey planner tool allows you to find automatically the best route to get to your destination in NYC Subway.

● Latest map of New York City Transit.

You can also provide an address in NYC, the application indicates the stations closest to that address.

● This application is available in English, French, Spanish, German and Japanese.

● A bookmark manager allows you to save your favorite stations and routes.

  Customer Service/Support
Developer:
Alexandre Morcos

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