Contact Delete Contacts Support

by Tdj2591

I just purchased this app for $3.99 to remove duplicate contacts on my iPhone. I selected Remove Duplicates. It reported 4,873 contacts but did not remove any. My problem is that all the duplicates were created from Outlook Contacts by automated synchs from our corporate network which show up as “Exports from MaaS360”. Most contacts are duplicated a dozen or more times.

How can I get it to work? If not, I want to delete the app and get a refund of my purchase price.

by Magnoliainco

I did a mass delete of a little less than 2000 contacts via this app with the “accounts” option and thought the work was done so I deleted the app. However, less than 30 seconds later I check my contacts again and they start rolling back in one by one??? 😤
If the app doesn’t rid me of the contacts for good what exactly is the purpose of having it? And why is it that I seemingly have to keep the app on my phone for the contact entries to remain off of my phone? Guess I’ll just be deleting them individually so they will stay away.

by JPintheD

I have struggled to find an app to help me reduce the 28,000+ contacts on my iPhone through years of replacing phones and lots of duplicated information. The app worked for one run when looking for “Exact Duplicates” and seemed to hit a limit of around 705 until it got down to the last 550. I did have to quit and restart the app each time after cleaning up duplicates, but it was still way faster then deleting by hand. I tried to move local contacts to my Exchange account but the app hanged, I was able to copy/paste all of them, then deleted them from the Local Address Book. I had to clean up the duplicates again and got rid of contacts with no name. My phone favorites had some issues that I had to clean-up and I’m sure I’ll have a few missing contacts that I’ll have to recreate, but for $4 it was worth it to get down to 3,800 contacts (collected over 25 years in case you are wondering). I would suggest to the developer they work with someone on the guide and offering more instructions, there is certainly room for improvements to make this a great app.