Contact RØDE Rec LE Support

by Catsblackapples

I would give 0 stars if I could. I have written angry e-mails to Rode multiple times about the disgusting app they offer, but they don't care. Why would a support person care about anything their employer is doing? They just want to make money and go home.

So do I, by the way, but thats extremely difficult when you record audio and can't actually extract the files. You can't share files through any traditional manner. No messages, no Airdrop. If you want to e-mail a file, you'd better hope its a short file. (< 1 minute) Want to use File Sharing? Then you need to use this archaic web interface that hasn't been updated since 2008 (like the app itself)

By the way, none of these problems will be fixed in the pro version. They offer more broken ways to share files, and more broken features for you to become upset with. It is my genuine belief that some executive let his 15 y/o nephew program the app for free.

I have a 7 minute sound file paramount to my continued employment trapped inside the Rode Rec app. Too large to e-mail, and the soundcloud / file sharing features don't work. I've e-mailed Rode, I've messaged them on Twitter, and have heard nothing back, because of course I haven't. There is nothing I could do, except not have recorded the file in such an embarrassingly terrible piece of software. RIP, I guess.

Don't make the mistake I made. Do business with Rode's competitors like Samson or Yeti.

by Mathimus

Please do yourself a favor and don’t download this. This app was clearly made by people who don’t care about anything, especially ease of use, efficiency, or safety. If you use this for anything remotely professional, you’ll probably get screwed over big time. This app will decide to delete random tracks, export tracks as blank txt files that are 0kb, stop recording randomly, or simply freeze mid use. On the off chance it actually successfully records something, good luck getting it off your phone. No tracks will be saved to your phone, so you can manually extract; you’re at the mercy of this god awful company and their terrible servers. I honestly have never felt so strongly about a bad company as I have for this one. How terrible their app is has made me sell my two rode mics and exclusively buy from their competitors.
This app will only give you nightmares and make you constantly question your poor, poor choices, if you download it.

by Hillbilly Puck

I have no clue what their budget is for this app but I bet it isn't much. Really upset this morning. I needed a recorder for my Rode Wireless Filmaker Mic and decided to give the app a try. I can not obtain the file. I assume you must upgrade to the paid version to get the file but I am not sure if that'll get the files off my computer. I am beyond ticked at Rode right now. It has actually made me wonder if their products are even worth the price they sell them at. I spent 400 dollars on a mic, at least give me an app that runs if your going to advertise about your app.