Contact Hooked on Phonics Learning Support

by Taylor-Made Ministries

I taught two children to read using the older version. this new version is horrible. The upload is too slow to keep the attention of the children. I have given it some time and still cannot identify a path or how to determine when you have completed an area. They have sections but those have not as helpful as the outline path of the previous version. I realize there may be some aversion to change. But I am pretty adaptable if the change is greater than what was. This is all over the place and is taking longer for the children to learn to read. No stars.

by Suaside1

We have been having issues with trying to log into the account and have tried many times to get a hold of someone to speak with and resolve this issue.

I have called your number, but an automated message just comes on saying that due to a high volume of calls, my only option is to leave a message. After calling numerous times, at different times of the day, because I wanted to speak with a live person, this message always comes on and no one ever answers the phone. I finally gave up and left a message and to this day have not received a call back.

We were only able to use this program maybe twice, before we started having issues, even though payment was still taken from my account. I now wish to CANCEL this subscription, effective immediately and I am so disappointed that I ever gave this program a chance.

by Hmacnski

I’m a homeschool mom, my first daughter learned to read using your program I have all the sets and for a reward that would get to use the app that went along with the books and was super excited to learn to read. Now that my other daughter is learning to read with the physical books she doesn’t get to use the app because it’s too baby-ish and doesn’t look like the books anymore or easy to use. They loved the part where they earned trophies and extra books to read on it. Wish you would give the option to use the old app or new one for others. Disappointing. I’m going to have to find another reading program to buy now to use for my other daughter.