Contact House of Fun Support

by Jspence13

This is the absolutely worst game with the worst customer service. They either do not answer you when you have an issue or have a terrible excuse as to why things happens the way they did. If the game froze or crashed while you were in the middle of free spins or has been crashing all day, it is definitely your fault and your internet connection. If you want to win money on the game and be able to play long term then you should look elsewhere. You can spin 100 times with no bonus or free spins and lose all of your money just trying to complete one of their challenges. Their customer service will say that it is a random algorithm as to who wins and who doesn’t. You could buy coins and the game will still take all of your money within minutes. The daily bonuses and every 3 hour bonuses are not enough for even a couple of spins once you are at a certain level. I had been playing this game on and off for years and my level is quite high but I will not be playing anymore. The games within house of fun are great and would be so much fun if you could win enough to keep playing but it is very rare and unlikely for that to happen. The customer service has been very rude and unhelpful when my game would not work and I will not spend any more time on this app. They won’t even give you coins to make up for the trouble that you had if your game won’t work. Good luck to anyone who wants to waste their time on a poorly designed app.

by -nonni 7

I don't know about the rest of you, but I just like playing for something to do. Hopefully I earn enough coins to keep spinning for a while. This company is something else. They offer these packages where you can earn more faster and purchase coin package. Well big mistake. Not too long after I got that and each spin was 100,000 coins I was getting a pop up to break the piggy bank for $1.99. I just exited out of it and kept playing and noticed that none of my winnings were adding up. So I "broke the flipping piggy bank". They gave me 800,000 coins. 5 spins and it told me to break the piggy bank again. So I ignored it until I was almost out of coins. I broke the flipping piggy bank again I got my 800,000 coins and now my spins were 150,000. First spin it gives me all these free spins. Won like 2mil coins. Second spin I had to break that piggy bank again. Ok. Let's just see. Do these people do this on purpose? I took my bank down to almost zero and broke the stupid bank. Got the 800,000 coins and I got to spin once before I hit a jackpot and had to break that piggy bank again. No more for me. It's proven that they purposely do this. I've played these games before but I could not play for long I'd run out of coins. I had a couple dollars to get a couple coins in that turbo pack so I got it. I've had more money in my piggy bank and didn't have to break it like today.

by Workinonitladykitty

My opinion is that this outfit verges on criminal. The game is a lot of fun to play IF you can afford it. But, they “if this, then that” program you to lose, lose, lose. Even if you buy the large amount, it will be gone maybe as soon as one day, sometime a little longer. But, you are definitely being programmed to lose it all in what is not an equitable time of playing. If if you love it and are exceedingly rich, then have fun. But for the rest, myself included. You can NEVER maintain your coins if you want to play as they will program them away usually quite fast. They hold all the cards, and they use them against you to lose your coins at an unbelievable rate, considering what it costs.

I have deleted this game. They ARE criminals. There is nothing random about anything in this game. It is programmed, “if this, then that” to run you out of your coins especially when the programming detected you are trying to achieve one of their impossible goals. The more you play, the higher they raise the goals. They are CROOKS. There should be a a law against this outfit for how they run it. I HAVE DELETED THIS AND WILL NEVER PLAY AGAIN for this or any slot game, but especially this one. They program you to lose to push you to buy. There is NOTHING good about this game. Once again, they (the owners and programmers) should be prosecuted. DELETE, DELETE, DELETE.!