Print Magazine Status

Last Updated on 2016-09-21 by PEAK MEDIA PROPERTIES LLC

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User reports:
No current problems

- Upgrading to iOS 8 causes all Print and How subscriptions to stop working.

- Previous purchases revert to a cloud icon and have an error message when attempting to re-download.

- "Restore all purchases" doesn't work.

- Deleting and re-installing the app only works for one issue once.

- Contacting customer support through e-mail resulted in no reply.

- The app lacks engagement and is essentially just a PDF version of the print magazine.

- Subscribing to the digital version requires a separate payment of $19.99/year, with no option for current print subscribers to access it.

Common Print Magazine Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve Print Magazine network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the Print Magazine App
1. On android, goto Settings » Print Magazine » click [Force Stop]

Clear Print Magazine App Cache and Data:
1. On android, goto Settings » Apps » Print Magazine » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Print Magazine.

On android, goto Settings » Apps or Manage Apps tab.
Click Print Magazine » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Print Magazine » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Print Magazine