Contact Model Railroader Magazine Support
Company Name: Kalmbach Publishing Co.
About: For over 75 years, Model Railroader magazine has been the leading model
railroading resource. Every issue provides readers with great how-to articles,
endless layout ideas, helpful product reviews and more ways to enjoy model
railroading.
Model Railroader Magazine Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
56% Contact Match
Developer: Redbrick Studios
E-Mail: [email protected]
Website: 🌍 Visit Model Railway Easily Website
51.72% Contact Match
Developer: Bauer Consumer Media Ltd
E-Mail: [email protected]
Website: 🌍 Visit Model Rail Website
Privacy & Terms:
https://www.kalmbach.com/privacy/
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10 Most reported problems 😔💔
I have been trying for 7 months to get a correct change of address for my model railroader and trains subscription. I called customer service numerous times and they assure me that I will be getting my magazine at my new address. When I don't receive them and I call they apologize and stated they were sent to my old address and assure me that the next issues will be sent to my new address. This has been going on for 7 months! WHY CAN'T SOMETHING AS A SIMPLER CHANGE OF ADDRESS BE CORRECTED WITH YOUR COMPANY!
Have not received the October issue of Model Railroader
Got an urgent renewal notice. Please check your records - I already did this thanks Charles D. Carter 6 Marshall Ave Akron, NY 14001
I just today 3/18/25 renewed my subscription to Model Railroad Magazine, at check out the charge is $49.95 and not the $44.95 per my renewal notice? I tried the customer service help, but they want me to sign up for a service for $5 that is refundable? If the cost is now $49.95 then you can cancel my renewal and refund my card.
Hello, I paided my 2025 subsciption on my Visa (January 1 st 2025) You have pick up 99,44$ Canadian on VISA, and since I do not received nothing Can you explained the reason why?
I want to cancel subscription. I just dont want to take it anymore
Hi, I have been a subscriber for many years now and have just noticed the last couple of issues that the middle pages of the magazine fall out. It seems that the staples do not grab the middle pages. I wonder if the staples aren`t long enough to hold or if the subscription cards that are added cause the problem. I save all my magazines and this is a problem when the magazine starts to fall apart. Please let me know if there is a fix for this and if other people have the same problem. Thank You and just thought I would let you know. Sincerely, Roger..
Really, really bad
by Spenser For Hire
This version is much worse than the previous. It’s so bad that this is the first review I have ever submitted for any iPhone app...and I have used some pretty bad apps. I currently use an IPhone 8 Plus...the app crashes back to a main screen while trying to load. If it does load, it doesn’t load all of the past issue covers and when I click to download or read an issue, it freezes. It’s enough to just not bother with Model Railroader mag any more.
Utterly Useless!
by Musecrafter1
If MR is trying to go out of business then this app is a wonderful step in that direction. I am totally astonished that they would release an app this terrible! Did no one ever bother to test this thing? The update to this textbook example of how NOT to write an app has been up for 11 months and no one has bothered to fix this? Good bye Model Railroader! If you cannot take care of your customer base then you don’t deserve to have any customers.
Really Blew It
by Rwhisner
After years of reading Model Railroader, I’ve cancelled my subscription. This new app has been nothing but a problem, and after never getting help from customer support to download the latest issue, I’m done. And by the way, I’m in IT and know what I’m doing. The problems with this app aren’t user error, they’re the fault of a terrible app and zero customer support.
Have a Problem with Model Railroader Magazine? Report Issue
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- If you are a Model Railroader Magazine customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Model Railroader Magazine.
