New Mexico Magazine Reviews

I have been reading a lot of digital magazines during the pandemic and recently decided to resubscribe to New Mexico Magazine, having let my hard copy subscription lapse some years ago. Digital magazines go different routes — some through their own site/app, some through third party sites/apps. This is by far the worst interface I have experienced for a digital magazine. The others give you the feeling that you are reading the magazine, just in digital form. This one has a popout sidebar table of contents that lists titles and (irrelevant) page numbers but no descriptions at all. You only find out the topic by clicking, which takes you to a disembodied “page” with only that article. You never see the entire page as you would with a hard copy. This is the only digital magazine where I wish I had subscribed to the print edition instead.

NewMexicoMagazine has given me nothing but headaches for the past two years, including making access impossible in December and January because of a glitch that no one seemed to be able to fix, even after multiple phone calls to the magazine itself. This latest debacle, ably chronicled by many other subscribers, is the last straw. I am going to unsubscribe. Enough is enough.

Something changed that does not allow me to access my digital subscription. I tried ‘restore purchase’ but that failed. My subscription renews in March 2021 so my current subscription is still active. If I choose to cancel my current subscription there is no refund only an offer to access issues until renewal time - great if I could access them. Not sure where things are broken, not sure who to contact for resolution.

Ok. Second time this has happened. I pay for the online subscription. I can’t access my new magazines anymore. So basically I am paying for a service you won’t let me access. Also, I subscribed for years and STILL do not have access to all my older magazines I paid for access to. NewMexicoMagazine and organization repeatedly fail me as a customer and basically take my money while denying me service.

I’ve been a subscriber for a couple years. My renewal was a couple weeks ago and I was charged. The new app wil not allow me to access anything or restore my purchases. They don’t have any means of contacting anyone for help. So I’ve paid for this and can’t get it, nor can I get help. This stinks.

New app refuses to restore anything to my library - was a subscriber via iTunes. When I tap on the option to restore my issues it tells me the action was successful but nothing ever appears. Just canceled my subscription and deleted NewMexicoMagazine . Won’t be back. Sorry...

Since they switched, I have had to send “proof” of my itunes purchase every year. Now I get a message that says download new app version, which I already have.

Lost all my previously downloaded issues and no apparent way to retrieve them, login issues from the beginning. Really not worth the price at this point!

Something changed and I can no longer access content. Wants me to. Up new subscription or pay by issue. Good example of fixing what wasn’t broken.

The marketing coordinator for New Mexico Magazine emailed me and found that there was “an error in my fulfillment” she worked with NewMexicoMagazine provider to resolve the problem and now I’m able to access the back issues for 2020 (still can’t access anything older than a year without re-purchasing but this is a huge improvement!). Many thanks to the New Mexico Magazine Coordinator! I’ll be keeping my subscription.

I’ll be canceling my subscription to New Mexico Magazine. I still cannot access any back issues and I’ve been a subscriber for many years.

So when is the subscription service supposed to work correctly?
My renewal date is in November each year, yet I am still asked to start a Trial or Buy the individual magazine. I’ve “Restored Purchases”, “Synced my library” multiple times as instructed yet none of my previous magazines appear and it still asks me to start a trial or purchase.

App is unusable as it is! I want version 6.0 back.

I’ve subscribed to the old app for years and it worked just fine. The new app won’t let me access any of the previous magazines at all. Really disappointing. Would like to give it no stars.

Version 7.0.0 only allows me to view the three currently free New Mexico magazines (May2020, June2020, July2020). I’ve been a subscriber for years to New Mexico Magazine but can’t access the older magazines. I’ve tried their suggestions for Restoring iTunes Purchases and Syncing after creating an account but as of yet I am unable to access older copies of the magazines. Please fix this new version of NewMexicoMagazine !!!

Love the idea of digital copy. Print too small to read. I know how to make larger but that is inconvenient.

New Mexico magazine exudes the "entrapment" of the state and all it has to offer. I love looking at every page and wondering how how I could possibly visit every store,town,pueblo,etc. I look forward to each months issue to see where you take me next. Thank you for sharing your state with me.

I have loved the print version of New Mexico Magazine and thought nothing could top it. Of course I was wrong as the digital version is absolutely outstanding - easy navigation and clear crisp photos and print! And the beauty of the digital version is I can keep issues forever. Thanks so much.

I looked forward to the convenience of being able to read New Mexico Magazine on my iPad but am very disappointed. The print is just too small and by several points. Lovely photos, nice highlighting of websites, but too hard to read. For the record, I subscribe to another magazine and a newspaper which I read exclusively on line, with no problem, so I don't think the issue is with my vision....

While the print is a tad bit small I am really enjoying the portability of the digital version. I also subscribe to the print form but usually don't carry it with me. When I have my tablet and a few minutes I can scan thru and enjoy the articles

Even though I receive a subscription to the magazine I think NewMexicoMagazine is really great! Having NewMexicoMagazine on my ipad is very convenient. I would highly recommend it to anyone interested in New Mexico.
Carolyn W.

Handy to have along when traveling to have something good to read even when there is no Internet access available.

This a a great start. Love everything about it so far. Way to go New Mexico Magazine, staying on the fore front of technology is the only way to stay competitive, wish more magazines would do this.

I've loved New Mexico magazine in print for many years now, but it's even better on iPad. Thanks for bringing this wonderful publication to the 21st century on my hand-held Apple screen.

The hd version is fabulous. Still like the tactile nature of print, but your online version seems to really make the graphics and pictures come to life.

I’ve tried several times....it will not let me log in! It wants to charge me. Yet I keep getting emails saying with my paid print subscription I have digital access. Very frustrating....when I have time I may call customer support but it seems like that’s not so helpful (per other reviews)!

Looks like the content is excellent based on the view of the covers (haha) but unable to login due to issues with digital subscription. I look forward to receiving the print copies I ordered, bit until the log in issue is fixed I cannot enjoy the digital media

When it works it is a nice layout. Mine has not worked since October 2018, I’m writing this on January 2019.I have gone back and forth with customer service about login issues. They keep saying it’s fixed but it still won’t work.

I paid for the print magazine but can’t log in online. What’s the solution?
Now this review won’t send.
Joke app.

I agree with previous review. Waste of app. Log in not functional.

app because it doesn’t work

The application works well as a digital version of the print magazine but there are no functions other than hyperlinks. There's no audio, video or other features although the publishers are charging print subscribers for the digital edition. Maybe they'll change their mind about that.

In any case, when my print sub ends next year and I have to choose I'll certainly opt for the digital edition.