Contact First Derm Online Dermatology Support

I read a review about this app and decided to send in a 48 hour case for $30. About an hour later, I decided to cancel. I sent an email, and I got a what appears to be automated response saying the case was under review by another doctor and that’s why it was taking so long. I sent another email and actually canceled the case in the app. Well guess what, I was still charged. Keep in mind, I never saw any result. I sent several other emails and even called a number I found online, which always goes to a answering machine. They never reply or call back. Now I have to file a claim with the bank for services not rendered. Stay away from this app unless you want a headache to go with your skin issue.

You can no longer get a prescription of any sort from this app. No prescriptions whatsoever. That means this app is now essentially useless. MY state, NJ, allows derms to prescribe the majority of meds online, so this cannot be a regional issue. Hopefully they will drop their prices very drastically from now on. Only download this app if you are willing to pay $30 or more for recommendations about what creams and cleansers to buy at the drugstore. Maybe some people are actually willing to pay for such a service, but I hope I get a refund quickly.

You can pay $60 to get a response back from a no name staff “Dermatologist” and they can tell you what your rash is and not be able to prescribe anything. Save your money if you are thinking about paying for a service and just go to your doctor. If you can’t go use a telemedicine app. Update: I don’t know that I want an anonymous source providing me medical advice. Anonymity should be in place for the users of your app. Not used to shield who is actually giving the advice.