Contact OLYMPUS Image Share Support
Company Name: Olympus Corporation
About: Olympus Corporation manufactures and sells precision machineries and instruments worldwide.
Headquarters: Tokyo, Tokyo, Japan.
OLYMPUS Image Share Customer Service 👿🤬😡😠💢😤
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The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
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Read 3 Customer Service Reviews 😭😔💔
Once Reliable, Now Useless
by Driver49a
What happened to this app?!?! For years it has been in indispensable component of the Olympus ecosystem, and now it's essentially useless. With an iPhone 13 running iOS 15.2.1 with an Olympus EM1 MkII, it took several tries to get the app connected to the camera. Using the Live View remote for a self-portrait project, I managed to get two, maybe three photos recorded before the app froze. Then it would once again take two or three attempts to restore the connection, and the self-timer settings had to be reset each time. The net result was that a 15 minute project took more than an hour and I only got a quarter for the images I needed. It worries me that Olympus is in new hands now, so I doubt this is a priority, but I sure hope it gets fixed soon. In the meantime it's just junk, I'd give it zero stars if that was an option. #FAIL
Something changed…
by Willow22
A few years ago I would give this a 5star rating. I used it as a remote for my OMD-M5-mark II. It worked beautifully and I loved it for night sky shots, as I never had to touch my camera. Now my camera won’t even connect!!! What changed? I love my camera but I need a remote which gives me control of speed aperture and ISO! I have the latest firm ware and my app is auto update. Please give this app some attention! I have used Olympus cameras for years! However, I am seriously considering upgrading/moving on to something else! Please don’t let that happen! Giving this a one star because I can’t give it zero…. You’ve let me down Olympus.
Imports constantly fair
by Oh_malley
This app used to work fairly smoothly for importing photos from my various Olympus cameras to my iPhone. Now, you can barely move more than a couple images at a time without it failing the import. Even then, it fails half the time to even import the first image in a series. Just maddening and has been going on for months. It really does feel like Olympus is just leaving their users behind and I would caution anyone looking to get into the system now with the lack of support going into this core application that had previously been very solid.
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