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Company Name: Autosport Media
About: GP Racing offers its readers incredible access to the sophisticated, passionate
and glamorous world of Formula 1. Every month, its stunning photography and
unrivalled journalism gives readers unparalleled access to the world of grand
prix racing.
Autosport Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
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Contact e-Mail: help@pocketmags.com
Verified email ✔✔
E-Mail: help@pocketmags.com
Website: 🌍 Visit GP Racing Magazine Website
Privacy Policy: https://pocketmags.com/privacy-policy
Developer: Autosport Media UK Ltd
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http://www.pocketmags.com/privacy.aspx
3 Most reported problems 😔💔
GP Racing
by JuniorLE42
Given how far we have come with technology across the globe, this is by far the worse digital experience I’ve engaged. The app is trash! Auto Sport has correctly confirmed my subscription#, email address and password, yet the app fails to recognize my subscription and account.
Strongly recommend to that you do not buy the digital subscription. It’s a horrible experience and waste of money.
The app, customer support which is worse?
by Magek
I obtained a one year subscription that I could never find. Contacted support at pixelmags and received a canned response and a link to their FAQs, or whatever they called them. I tried everything that was suggested in their FAQs.
Tried to get the publisher Autosport media involved and they assured me pixelmags customer service would be glad to help. Their help was another link to their FAQs.
Sent more info that might be pertinent to resolving the problem.
The publisher sent them an “Urgent” cc. Still trying to assure me that pixelmags would set it right. I didn’t even get another link to their FAQs. Was somewhat surprised that Autosport Media didn’t step up.
Pleas get it right already!
by F1 Bulgaria Fan
Every time I buy an issue I have to erase and again download the app, and even then I have to buy the issue multiple times. Well, at least I am not charged for the issue multiple times. But last year I purchased a yearly subscription and it did not work. It’s a shame.
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