Contact CAR NAVITIME

Contact CAR NAVITIME Support


Company Name:

About: CAR NAVITIME is an elegantly designed car navigation app with offline navigation
features. Maps and spot information are regularly updated with the latest
information, and the navigation offered by the app takes into account traffic
congestion in real time.


 
  2026-03-03

CAR NAVITIME Customer Service 💢

Hard-to-find customer service info can be a red flag. Is CAR NAVITIME Safe to use?

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of NAVITIME JAPAN CO.,LTD.



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Japan Travel Website

Privacy Policy: https://static.japan.travel.navitime.com/contents/html/general/privacy/privacy_en.html

Developer: NAVITIME JAPAN CO., LTD.




Privacy & Terms:

http://products.navitime.co.jp/service/carnavitime/ios_sp.html



Can I trust CAR NAVITIME app?

Protect your data and wallet. We investigate the developer's website (Products.navitime.co.jp), verify they're legit, and uncover hidden scams or complaints.




3 Most reported problems 😔💔

4.1 out of 5

Searching is difficult and English support is minimal

2025-02-24

by Lerico

Searching for a location is very difficult. I input a place name into the search field and if the app can’t find the location, which is most of the time, it suggests I go to Google maps. I click on the link to Google maps and it finds the location without difficulty I send the address back to the Navitime app but the app still cannot find the place.

When I try to get support, I’m faced with screen after screen full of options to select, all of them in Japanese. So there’s no way to get support for my issues.

I’ve canceled my subscription because this app is basically unusable for me

English display for Japan driving

2025-02-25

by Ron Cannoles

It's difficult if not impossible to find an english car navigation system here in Japan. Navitime works great on my iPhone SE and appears to use the same /similar interface and display as Japanese car navigation systems. It provides route options and calculates toll charges and tracks parking & service areas on the highways along with gas, convenience stores and other roadside needs. Maps are very current and appear to update frequently. I've been using it for over a year now and just recently renewed my subscription. It's the best option I've found for road trips here in Japan!

Great nav soft

2025-02-26

by Skytotoro

It is great work for nav soft in Japan.




Have a Problem with CAR NAVITIME? Report Issue




Why should I report an Issue with CAR NAVITIME?

  1. Pulling issues faced by users like you is a good way to draw attention of CAR NAVITIME to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a CAR NAVITIME customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using CAR NAVITIME.


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