Contact Threads Magazine Support
Company Name: Taunton Interactive
About: Taunton Interactive is a developer company of mobile applications.
Headquarters: , , .
Threads Magazine Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Taunton Interactive
Verified email ✔✔
E-Mail: mstoltz@taunton.com
Website: 🌍 Visit Threads Website
Privacy Policy: http://www.taunton.com/thetauntonpress/privacy.asp
Developer: Taunton Interactive
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Privacy & Terms:
https://www.taunton.com/privacy-policy/
4 Most reported problems 😔💔
I've forgotten my password and clicked the link to have an email sent so I can reset my password. I never received the email even though I've tried several times. (Yes, I checked my junk and spam folders.) I then tried to set up a new account using a different email account but I've never received the verification email (Not in the junk folder or inbox.) Something is obviously wrong with the website. I do receive your promotional emails but I can't access the Threads magazine website. Please advise.
I hate this app
by KarenSquared
I really hate the sparkle things that are all over the place that open up advertisements when you touch them. I have to try not to touch any of them when I am reading the magazine and there are a lot of them. It's shouldn't be so annoying reading a magazine! Why can you just send the magazine out as a pdf like everyone else? I love the magazine. I hate the app! And I prefer the digital version so this is a problem for me. This is my first time subscribing and I doubt I'll resubscribe if this app is still in use when my time is up.
Issues were removed
by AnonymousInfinity
I thought I had purchased these issues to keep. Turns out half of them disappeared and they offered them to me to “buy”. When I complained to Threads it took them weeks to look into it then finally they said it was a problem from Apple, not them. Now, a few weeks later I have no access to anything. It won’t let me sign in or restore purchases. You’re probably better off getting your digital access directly from Taunton but I don’t know if I’d trust that either.
Can’t see all issues purchased
by Minusthefun
I got a new iPad a couple of months ago. Only the last 3 issues have restored. I’ve contacted Taunton for help and they haven’t helped at all. They’re telling me to contact Apple. No one at Apple to contact - this is an app issue, not an Apple issue. I’m about to cancel my subscription. Why am I continuing to pay if I’m not getting what I paid for?
Have a Problem with Threads Magazine? Report Issue
Why should I report an Issue with Threads Magazine?
- Pulling issues faced by users like you is a good way to draw attention of Threads Magazine to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Threads Magazine customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Threads Magazine.
