Contact HGTV Magazine US Support

by AngryHGTVReader

If I could give a lower star than 1, I would! I've read every copy of HGTV Mag since its inception and am disgusted by the recent update! I've contacted the editor and publishers at Hearst along with the "tech support" for the app to express my disgust and frustration. If there's no fix, I intend to request a refund. The menu not going away and the ugly black box around the pages has turned a relaxing pastime into a waste of money because I don't even like looking at the pages! The only reason I haven't deleted the app and complained to Apple is because I'm hoping that with the complaints on here now, someone will actually fix the problems and get the magazine back to normal!

by Simplyrwh

Every time there is an app update, I lose everything. Now, not only have I lost all past issues and it wants me to subscribe all over again, it also doesn’t recognize my email and there is no way to say reset password etc. I have been a subscriber to HGTV magazine since inception and I switched to the digital because I had so many post office problems with delivery. However I am ready to either cancel altogether if I could find out how to do it!!!!!

There must be a better way! Too many good apps out there to think this is the best they can do..

by Loyal HGTV Fan

I hate the update. Not all of the articles and pictures will load so it is impossible to see content which is referenced in the text. In addition, the whole app is buggy and laggy now. Changing pages is not smooth and if I get impatient because the pages won't turn, often I will accidentally open an advertisement menu which then refuses to close unless I completely close the app. I am extremely unhappy and considering canceling my digital subscription. Save yourself some money and buy a print subscription!