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My experience w/ Eros International has been awful. I signed up for the 14 day trial and was automatically enrolled in the annual subscription. Right before the 14 day trial was up, I tried to cancel the subscription and could not find a way to do it at all... I tried though my apple Eros app without luck, I tried online and their instructions were incorrect & I tried to find a phone number without any luck. I am not disputing this charge with my credit card & have had to CLOSE my credit card just to avoid another unapproved annual membership fee. Sure their content is adequate but their customer service and fishy- borderline fraudulent activities are appalling. I would advise you to stay away...

First off, trying to connect the app with the TV just gives you a headache. The program is unable to move from the log in screen once you log on correctly, meaning you have to try multiple times. Furthermore, there are so many movies( some of which are not the actual movie) flooding the options, so you can’t find the real one. Additionally, the subtitle set up glitches all the time. I like the idea, but the app’s user interface had to be made more approachable.

The worst customer service ever! I subscribed for 2 years and got only one year membership. I’ve sent a number of emails to the support team but I only hear crickets! If it works for you, great. It if you have an issue, do not expect a response as no one cares. Customer service is non existent. Support router box is not monitored. I also sent emails to the manager (Alistair), and still crickets. If management is non responsive, why would employees care? Terrible!