Tractalis Events Status

Last Updated on 2019-06-18 by ACTYVO AG

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Common Tractalis Events Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Tractalis Events app on iOS and Android devices. Solve all Tractalis Events app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Tractalis Events iPhone Issues and Solutions

Tractalis Events iOS app crashes, not working, errors
Tractalis Events iOS app network issues
Tractalis Events on iOS has black/white screen

Tractalis Events Android App Issues and Solutions

Tractalis Events has errors/crashing/not working
Tractalis Events server network connectivity issues
Tractalis Events has black screen

Tractalis Events iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Tractalis Events app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Tractalis Events app crashes or not working on Iphone (iOS):

Close and restart the Tractalis Events app on iPhone
Update Tractalis Events app to the Latest Version for iOS
Uninstall and reinstall Tractalis Events iPhone app
Update your iPhone to the latest iOS version

Fix Tractalis Events on iPhone unable to connect to server/internet connection issues::

To resolve Tractalis Events network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Tractalis Events black/white screen (blank screen) on iPhone:

Follow the Tractalis Events iOS app troubleshooting guide Here →

Tractalis Events Android App Issues and Solutions

Fix Tractalis Events not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Tractalis Events app issues:

Force Stop the Tractalis Events App
1. On android, goto "Settings" » click Tractalis Events app. » click "Force Stop".

Update Tractalis Events to the latest version on PlayStore

Clear Tractalis Events App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Tractalis Events app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Tractalis Events.

Fix Tractalis Events unable to contact server/ Tractalis Events internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Tractalis Events » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Tractalis Events » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Tractalis Events on android.

Solve Tractalis Events black/white screens issue on Android:

Follow the Tractalis Events android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at ACTYVO AG, developers of Tractalis Events.

About this app

Real time positioning of participants do allow fans, media and other interested parties getting very close to the event from all over the world. Tractalis is an configurable tracking solution for any sport event. TractalisEvents enhance coverage of sport events. For event organizers a lot of advantages are offered by Tractalis tracking solution.