ShanghaiAir app not working? crashes or has problems?

ShanghaiAir Status

Last Updated on 2020-03-26 by Yi Fang

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Common ShanghaiAir Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot ShanghaiAir app on iOS and Android devices. Solve all ShanghaiAir app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

ShanghaiAir iPhone Issues and Solutions

ShanghaiAir iOS app crashes, not working, errors
ShanghaiAir iOS app network issues
ShanghaiAir on iOS has black/white screen

ShanghaiAir Android App Issues and Solutions

ShanghaiAir has errors/crashing/not working
ShanghaiAir server network connectivity issues
ShanghaiAir has black screen

ShanghaiAir iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever ShanghaiAir app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix ShanghaiAir app crashes or not working on Iphone (iOS):

Close and restart the ShanghaiAir app on iPhone
Update ShanghaiAir app to the Latest Version for iOS
Uninstall and reinstall ShanghaiAir iPhone app
Update your iPhone to the latest iOS version

Fix ShanghaiAir on iPhone unable to connect to server/internet connection issues::

To resolve ShanghaiAir network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix ShanghaiAir black/white screen (blank screen) on iPhone:

Follow the ShanghaiAir iOS app troubleshooting guide Here →

ShanghaiAir Android App Issues and Solutions

Fix ShanghaiAir not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent ShanghaiAir app issues:

Force Stop the ShanghaiAir App
1. On android, goto "Settings" » click ShanghaiAir app. » click "Force Stop".

Update ShanghaiAir to the latest version on PlayStore

Clear ShanghaiAir App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "ShanghaiAir app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch ShanghaiAir.

Fix ShanghaiAir unable to contact server/ ShanghaiAir internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click ShanghaiAir » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got ShanghaiAir » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch ShanghaiAir on android.

Solve ShanghaiAir black/white screens issue on Android:

Follow the ShanghaiAir android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Yi Fang, developers of ShanghaiAir.

About this app

ShanghaiAir is to show Shanghai Air quality index, especially PM2. 5 index. The data is from U. S. Consulate Shanghai office. It supports Apple Watch.