DM1 app not working? crashes or has problems?

DM1 Status

Last Updated on 2022-11-06 by Fingerlab

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User reports:
No current problems

User reports 0

Summary of DM1 Problems 🔥

- BPM function is difficult to use

- Lacks three toms and various cymbals

- App crashes on iOS 12.2 and requires an older version to be used

- "Song loop" switch may not respond and could be a disaster live

📋 1 Reported Issues:

Franky 2024-09-07

Hello, i tried to link my iphone to my macbook pro in midi and since then, the pads don't work anymore. Some of them make sound and some other don't, in a random way.

Showing 1-1 of 1 reported issues:

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Common DM1 Problems & Solutions. Troubleshooting Guide

Table of Contents:

DM1 iPhone Issues and Solutions

DM1 iOS app crashes, not working, errors
DM1 iOS app network issues
DM1 on iOS has black/white screen

DM1 Android App Issues and Solutions

DM1 has errors/crashing/not working
DM1 server network connectivity issues
DM1 has black screen

⚠️ Troubleshoot | Fix Now in One Click

DM1 iPhone Issues and Solutions

How to fix DM1 app crashes or not working on Iphone (iOS):

Close and restart the DM1 app on iPhone
Update DM1 app to the Latest Version for iOS
Uninstall and reinstall DM1 iPhone app
Update your iPhone to the latest iOS version

Fix DM1 on iPhone unable to connect to server/internet connection issues::

To resolve DM1 network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Turn off iphone VPN:
1. Goto Settings » General » VPN

DM1 Android App Issues and Solutions

Fix DM1 not working on Android, crashes, errors or is unresponsive:

Force Stop the DM1 App
1. On android, goto Settings » DM1 » click [Force Stop]

Update DM1 to the latest version on PlayStore

Clear DM1 App Cache and Data:
1. On android, goto Settings » Apps » DM1 » Storage » click [Clear Data] option. This clears both data and cache.
2. restart DM1.

Fix DM1 unable to contact server/ DM1 internet connection errors on Android:

On android, goto Settings » Apps or Manage Apps tab.
Click DM1 » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto DM1 » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch DM1