Contact Fitness Point Support

I have the pro membership and use this app 6 days a week. Since the more recent update it crashes constantly when my timer is set on each set. It’s getting annoying. Otherwise this is a great way to keep track. EDIT: 1 yr into membership and it’s auto renewed.. this is fine that’s what I wanted.. but after that the app closes me out of my account, when I try to log back in it forces me to buy another full year membership.. so I have to buy 2 yrs of membership to use it for 1 year? This app crashes constantly, it logs you out of your account and only lets you log in if you pay for the membership again?? It’s just falling apart now. Redo your app, this is infuriating.

I paid the one time fee for certain workouts. After about two months it wouldn’t let me keep logs of my workouts and asks me to watch videos to unlock features for a certain amount of time or I can sign up for their reoccurring monthly fee. I contacted customer support and they gave me the run around and told me that logs of my workouts were not part of the fee that I paid. This was not made clear when initially buying the plans. Seems pretty shady to make me pay money twice. Get another app like Nike’s which is more upfront with their plans and fees.

I have to say that I loved this app! It interfaced with iHealth and my calorie tracker perfectly. I only got to use it for a couple weeks, but loved the functionality and ability to create my own workout routines and add individual exercises. Now I’ve got to find something new to use. I was mid workout when this app blocked me from adding any more logs of my lifts. Apparently I hit some limit. It only offers to allow me to continue if I sign up for a subscription. I refuse to pay an astronomical monthly or yearly subscription just to track my lifts. I’d rather go back to pen and paper before I do that. It’s such a shame because I really did love this app.