BullionVault: gold and silver Reviews

BullionVault: gold and silver Reviews

Published by on 2024-10-31

🏷️ About: The BullionVault app is the official app for the world's largest online investment gold service. It allows private investors from around the world to access professional gold, silver, and platinum bullion markets and live market data from their devices. The app enables users to buy and sell gold, silver, and platinum, view live price charts and markets, and manage their BullionVault account.


       


Overall Customer Experience 😎


😎👌🔥 Positive experience
69.0%

👿🤬😠 Negative experience
18.9%

🙄💅🫥 Neutral
12.1%

~ from Justuseapp.com NLP analysis of 31 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Excellent process for trading PM

- Very good customer service

- Second by second price & very useful charts for gold

- One of the best apps on apple store

- Does exactly the same thing as web page

- Charts look very good compared to the web app



Read 19 Customer Service Reviews 👿🤬😡😠💢😤

4.7 out of 5

$150 in fees for NOTHING

2022-05-28

This company took $150 from my newly opened account (over the course of 5 months x $30 for late penalty fees). I was in the hospital during that time. After many emails, they only agreed to return a single $30 payment!

I don’t appreciate companies that capitalize on fees, and they said that they weren’t that kind of company. So why take $120 from me for nothing? 1 star, for practically stealing from me.

Look elsewhere (GoldMoney is better) unless you LOVE fees.

Credibility. Unusable App

2022-06-29

App freezes immediately after opening it. How people who want you to feel safe keeping bullion with them put out a product like this I don't know. Hoping to see the freezing issue fixed to be able to see if it is a useable app or not. Unusable until then.

No option for viewing the price as currency/oz

2022-07-30

No option for viewing the price as currency/oz

Forced update to ios 8

2022-08-31

My device won't run ios 8, and since BullionVault update requires it, it is now unusable. Stupid.

Upgrade

2022-10-02

I think we need to have choice to keep old app without upgrading.
Right now that option is not available.

Private

2022-11-02

BullionVault was a poor afterthought of data.

Fix

2022-12-04

I can access the charts but I can not log into my account. Please fix this.

Poor code

2023-01-04

When a user is authenticated and signed in -if the session is let to be inactive- pretty common scenario - and he clicks on account tab a weird unhandled exception comes. App is pretty much unusable after that. You can’t even restart or wait for hours also won’t bring back app just a blank white screen. Only recourse left is restart phone. Seriously bad quality check

Can't log in...

2023-02-05

App looks decent enough, but half the point is to be able to manage an account and buy/sell. If you can't log in (username or password incorrect) then you can't do what BullionVault is meant for. I can log in fine on the website.

Stopped working after last update

2023-03-09

It used to be ok, but after the last update, it crashes when I try to login.

Well done, how about oz instead of kg?

2023-04-07

5 stars if only there were an option to display everything in oz instead of kg. Kg is about as meaningless as showing my USD bank account in EUR. I guess it's the same limitation as their website which could use the same improvement instead of providing a calculator for me to do the math. It's a small change (or so it's seems) that would make a huge difference in the user experience. I'll even pay a few bucks for it.

Nice !!

2023-05-09

I like BullionVault , the chart is awesome but there are a couple of things u need to improve
1. After logging in the first thing that should be displayed should be the customer balance/holding
2. There should be a setting to change kg to oz
3. The order history screen shows value for 1kg of gold / silver , i prefer to see my order amount instead of amount for 1kg of gold

Other than those things I like BullionVault !!!

Well done, some minor things I'd like to see

2023-06-09

I've been playing with BullionVault today and really like it. Clean interface, charts are nicer looking than on the website. Personally, I'd love to see the ability to set a pin number security access to BullionVault , which would make me feel better about staying logged in. I don't like logging in and out when I'm trading because my password is rather long. It would also be nice to be able to read the news and analysis available on the website... then I could go completely mobile.

Nice app

2023-07-11

Nice app but desperately needs facial password unlock support.

Great but needs ounces

2023-08-11

Very nice app. Very simple and useable. Graphs are great too. The only issue I have is that, like most of the world, I am used to the price of gold and silver per ounce, not per kilogram. On the website you can easily select between the two, but not on BullionVault . I'm not sure why they don't have this option. BullionVault is handy for me to login and see my balance, but what I really want to check is the price per ounce.

Great app!!

2023-09-12

Does exactly the same thing as web page. Charts look very good compared to the web app. Would highly prefer using BullionVault.

Live updates to gold price

2023-10-14

Second by second price & very useful charts for gold. One of the best apps on apple store

Great Platform for Precious Metals

2023-11-14

I LOVE this app. Their process for trading PM is excellent. Very good customer service. BullionVault does seem to be a bit glitchy but all I use it for is just checking balances and values every couple of days.

Font too large in latest update

2024-12-16

The latest update appears to have either increased the default font size or added dynamic font size capability on the iPhone. By default, the font size is too large, causing the locations and amounts to wrap on the markets screen. The dynamic font size can be reduced in the iPhone Settings to bring the this app font size to a normal size, but this will make the font too small for other apps. I would not have updated BullionVault had I known they were going to make this change. The previous version had the perfect font size.



Is BullionVault Safe? 🤗🙏


Yes. BullionVault: gold and silver is very safe to use. This is based on our NLP (Natural language processing) analysis of over 31 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.7/5 . Justuseapp Safety Score for BullionVault Is 78.5/100.


Is BullionVault Legit? 💯


Yes. BullionVault: gold and silver is a totally legit app. This conclusion was arrived at by running over 31 BullionVault: gold and silver User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for BullionVault Is 92.3/100..


Is BullionVault: gold and silver not working? 🚨


BullionVault: gold and silver works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with BullionVault: gold and silver? Post a Review




Features

- View current gold, silver, and platinum price charts in US dollars, UK pounds, euros, or Japanese yen

- View BullionVault's live bullion-trading markets, available 24/7

- Choose language setting from English, French, German, Italian, Polish, Spanish, Japanese, and Chinese

- Choose to view prices in troy ounces or kilograms

- Open a new BullionVault account

- Login securely using your BullionVault account

- Set up price alerts to be notified when the gold, silver, or platinum price reaches a point you specify

- Check your bullion and currency balances and current valuation

- Buy gold, silver, or platinum instantly, secured in vaults in your choice of Zurich, London, New York, Toronto, or Singapore

- Sell your bullion with no settlement delay

- Review your order history, check the status of your orders, and manage open orders

- See BullionVault's bank account details and send funds to top up your account

- Full member of the LBMA (London Bullion Market Association)

- Winner of the Queen's Award for Enterprise twice

- Accepts BullionVault's Terms & Conditions and cookie/privacy policies, viewable on the BullionVault website.

  Customer Service/Support