Contact Word Chums Support

by Billyjiminybob

...but it is currently broken. And people fun has absolutely no interest in fixing it. Letter distribution is ridiculously bad. Unfortunate because this game really could be fantastic. As it is, I never recommend it to anyone. The game keeps head-to-head stats but doesn’t record your first game with someone. So, if you win your first game and play the same person again and lose, your head-to-head stats shows your opponent with a 1-0 head-to-head advantage. Totally misleading. You will almost always get back half of the letters you just played, often more. The bomb is ridiculous. Swapping is even worse. They are lying about hints. If you’ve found a word that is 75% of the best word then the hint, according to peoplefuns own words, will be for the best word on the board. This is often not true. So many times I have found a four star word, used a hint, and got a hint for a word that was one or two points better, but still not the best word on the board. Multiple emails and they just have no interest in fixing it. Like I said, it’s a shame because the game itself could be pretty rad.

by GGma02

I have to admit that I am beyond being dumbfounded! I have been playing for a couple of years now, and I am amazed that anyone will put their name on being a creator of this game. Someone needs to go in and fix the distribution of letters in this game. I play with the same people all the time and we all are in agreement and have asked me to be there spokesperson. It is so obvious that you either get all vowels or consonants too much of the time. The people I play with, or I would say, of equal intelligence, and have excellent grammar. Some of us are even scrabble champions and truly amazed at how poorly the game is designed. I am begging you please take another look and find a better way to evenly distribute the letters for a better selection. I love that we are challenged but this even challenges one’s understanding and is somewhat humiliating at times. Thank you for your time and attention.
JPS

by Reikik8

Will someone please answer this. It’s getting ridiculous. I’ve been playing for nearly 10 years and have made friends with people across the world. Thank you. However, recently the chat feature is censoring certain words. I’m chatting with Chums about my cross-country road trip, and a Chum asks me to send photographs to her via email. The words photo, pics, camera and email were all replaced by asterisks. We had to email each other to figure out what was being said. Another chum tried to say she hates spellcheck, the word “hate” was censored. What is going on? This only started very recently. November 5th - today in the UK we celebrate Guy Fawkes Day, I mentioned him in a chat with a chum, however his last name, Fawkes, was censored and replaced by asterisks! This is insane.
For the last couple of days there have been ads which are impossible to exit. TurboTax and a word game. No matter how many times you tap the X nothing happens. I have to power down and restart, or delete the game and reload.