Contact WheelMate Support
Company Name: Coloplast
About: WheelMate gives you an instant overview of your nearest wheelchair-friendly
toilets and parking spaces on an interactive map. It is powered by wheelchair
users who add and verify every single location themselves, ensuring it works the
way it should.
WheelMate Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with WheelMate™. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact WheelMate™. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Coloplast
Read 3 Customer Service Reviews 😭😔💔
Great idea but a few suggestions
by Kburk23
This app is exactly what wheelchair users and people accompanying them are in need of. My area does not have any locations added so far but I am doing my best to add. A few suggestions:
1. Perhaps find a way for users not to have to enter locations nearby. It sort of defeats the purpose of coming to this app for help if you’re in an area where not everyone knows about it or has taken the time to manually enter locations for others.
2. I understand the two icons on the right are for parking and bathrooms. I do not understand what the icon on the far left represents. Is it for sidewalks that are accessible? Perhaps have the description pop up whenever you select them.
3. It would be nice to change my location in the app to somewhere in another city rather than where it is tracking that I currently am. This helps when planning trips.
This app will probably be more helpful whenever we are in the larger cities we are traveling to, but I think adding in these suggestions would really make it a 5 star app. This is a wonderful start though!!!
Confusing
by Merrily_Macabre
There are no instructions on how to add locations, nor does it say that you have to be in the location when you add it. ANY kind of guidance would have been helpful.
Great idea! Participate people!
by Tre.naphon
Long ago before social media really took off and map-software was a thing, I thought it would be great to map out the city I lived in San Francisco) for disabled parking, toilets, and accessible buildings. This idea is better, a sort of Waze for wheelchair users. I will use it where I now live but also where I visit. I just returned from Manila and chairists there would benefit hugely from this app. It might even reveal how absolutely horrible accessibility is in some places and how American businesses in those places (Starbucks, McDonalds, KFC, etc., etc.) are equally as bad as local businesses just because they can get away with it.
Have a Problem with WheelMate™? Report Issue
Why should I report an Issue with WheelMate™?
- Pulling issues faced by users like you is a good way to draw attention of WheelMate™ to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a WheelMate™ customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using WheelMate™.
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