Contact Ultralingua Support
Company Name: Ultralingua, Inc.
About: The best dictionary app on the App Store. 35+ titles to choose from in a dozen
languages.
Ultralingua Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Ultralingua, Inc.
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Ultralingua Dictionaries Website
Privacy Policy: http://www.ultralingua.com/privacy.html
Developer: Ultralingua, Inc.
Can I trust Ultralingua app?
Protect your data and wallet. We investigate the developer's website (Ultralingua.com), verify they're legit, and uncover hidden scams or complaints.
3 Most reported problems 😔💔
lacks advertised functionality
by Elektrius
there is currently no icloud sync. both the bookshelf and individual collins dictionaries by the same developer advertise syncing favorites and transferring them to other devices but this function is broken which, for an app with this price tag, is unacceptable. the developer responded to an email inquiry letting me know that they are aware and have no timeline as to when a fix can be expected. i have many favorites in an individual dictionary app and after buying another one of their expensive dictionaries i am unable to use them both in the bookshelf app because there is no way of transferring all the favorites. the favorites also don’t sync between the iphone and ipad versions of the dictionary or bookshelf apps. the developer either needs to provide a fix, which honestly is not that serious of a coding job, or update the store description before people spend $18 for each of their dictionaries expecting the advertised features.
Needs an update
by AronTTLV
This app hasn’t been updated in two years and it shows. Every time I try to download language library updates it crashes. It seems Ultralingua doesn’t want to comply with Apple’s privacy transparency requirements because there is no other logical explanation for why they are not updating. DO NOT BUY THIS APP until they update.
NO customer support
by Paintedbird101
I'm having trouble opening the Bookshelf app, crashes every time I open it. I've asked Ultralingua twice to help, no response either time. I can't use any of the dictionaries at all. Prior to this problem, I really liked and used the app a lot. Be aware that their customer service is no support whatsoever. :(
I have a new iPad Pro on iOS 10.
Have a Problem with Ultralingua? Report Issue
Why should I report an Issue with Ultralingua?
- Pulling issues faced by users like you is a good way to draw attention of Ultralingua to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Ultralingua customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Ultralingua.
