I’ve used the game for a while and I had mostly enjoyed it however I had an issue with the game recently and emailed support and was told the problem didn’t occur and they suggested I take screen captures before and after (the problem already happened). So if I followed that advice I would be taking a photo each time a ball is called in case a problem occurred. That is absolutely the most absurd idea ever. Regardless whether the glitch was a programming error, an internet hiccup or bad timing of a game ending before the power up finished, all they had to do was apologize and credit the 192 chips to cover the two games. Since I’ve spent a decent amount of money using BingoBash for quite some time, I would expect this to be the first action taken. When I replied and explained the absurdity of their “take screen caps” idea and lack of credit, they once again told me that I needed to prove it by taking pics. That’s literally the worst app support I’ve ever had and as a result I’ve deleted BingoBash and will not be giving them any more of my money or game play.
Advice to developer, when someone claims an error occurred and you can, without harm to your bottom line, replace the game that was lost, don’t be snotty or make excuses, say sorry and give the few tokens.