Contact List Ease Support

by Onenail The Cook

My wife and I were very excited to find this app to allow us to synch our shopping lists. We have a disabled daughter on a very restrictive diet resulting in shopping at multiple stores for our grocery needs. This app seems like exactly what we needed to assist us and simplify this task.

We spent over 8 hours loading our pantry with the items we use and the app was syncing our entries onto one pantry list. After one shopping trip picking up 6 to 8 items the app stopped syncing. The pantry no longer syncs between our devices.

I followed the instructions on the help site for syncing issues and this did not fix the issue. I opened a ticket on their site for help where it is listed they will get back to you in 24 hours. A week later, no response and unable to use the app. This appears to no longer be supported by the developers and the advertised synching abilities are not working. We are going to see if we can get our money spent on the app back and unfortunately look for another solution.

by ZsuZsa Mom

This used to be my favorite organizational app. I wish that tech folks would make sure that any updates are actually an improvement and WORK before releasing them!! Now when adding or moving an item, the fonts have been changed. Almost everything on the page is uniform now, and it makes it visually hard to distinguish headings from info. I used to be able to glance, and now I have to stop and focus to read it. But more importantly, it’s GLITCHY!! If you add a new item and try to change the category from “Other”, more often than not it will kick you out of the app. This is the case when trying to change or move anything. It’s almost not worth having to reopen the app over and over. Why did the makers do this and not test it more?? May have to find another shopping list app after years. :(

This grocery list app does everything I need it to do. It lets me keep multiple lists for different stores, it lets me easily move items from list to list and category to category, it remembers new items it doesn’t initially recognize, and it lets me check items off (and moves them to a bottom section) but doesn’t erase them until I tell it to. It’s well organized and easy to use. Exactly what I was looking for!

by JackM4

I love the features of this app — the auto categorization (and easy category modifications), the ability to include how much in multiple units, the memory for previous times you’ve purchased an item and what notes you put in then. But the thing that has finally driven us crazy is the sync problems. I’ve tried the suggestions from support — delete the list from one device, resync the other device, re share the list and move on. It works for a few days, but reliably we will find that items that have been checked off on one device won’t be checked off on the other, and then we either are forever confirming the current grocery list with each other by text (if we have to do that what’s the point of a list that syncs between devices!) or we end up with 2x the amount we actually needed. And the reliability seems to have gotten significantly worse recently too! List Ease has been adding lots of extra bells and whistles recently, but they still haven’t got the core task working reliably!!