Tri-City Herald News Reviews

Tri-City Herald News Reviews

Published by on 2024-07-16

🏷️ About: Connect to the Tri-City Herald newspaper app wherever you are. Receive the latest local and breaking news from Kennewick, Pasco and Richland in the Tri-Cities area of Washington.


       


Overall Customer Experience 😎


👿🤬😠 Negative experience
52.5%

😎👌🔥 Positive experience
32.6%

🙄💅🫥 Neutral
14.9%

~ from Justuseapp.com NLP analysis of 542 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

-Highlighted stories are good

-Convenient to read local news

-Traditional newspaper format is efficient for finding and reading articles of interest



Read 23 Customer Service Reviews 👿🤬😡😠💢😤

4.0 out of 5

New Version is Backwards Step

2022-05-30

The latest version is a step backwards for those wanting to read the news in a traditional newspaper format. The presentation of the news in the traditional format is the most efficient way of finding and reading articles of interest. Also, the "e-edition" links the reader into a web-based version that is clunky because it is not as efficient to navigate and it lacks the ability to expand and contract the size by pinching and spreading on the screen. The new version is merely an interface that links news feeds, which is not worth the subscription cost. I hope that the old version returns or the traditional newspaper format is re-integrated as an option to the news-feed links and e-edition.

Horrible

2022-07-01

The new connection is horrible. It doesn’t work on my iPad. I lose the page and have to start all over again. The ads are so intrusive, I can’t tell if there are more or less, it sure seems like more. The newspaper icon sends me to a page that claims it is unsafe and to close!

Terrible

2022-08-01

New app isn’t functioning at all. News Feeds on home tab don’t load, e-edition does work but doesn’t show graphics of front page for current, or back issues.

Pay wall ruins the app

2022-09-02

I like the Tri-City Herald. But when TriCityHeraldNews decides I've read too many articles, it inserts a pay-wall where I cannot read the articles unless I pay for a subscription. This is awful. It doesn't make me want to subscribe...it makes me want to delete TriCityHeraldNews .

Local news lacking.

2022-10-04

Over a period of time the local news has diminished to practically nothing. Local youth events get practically no coverage in the paper. But there is plenty of bad news which maybe a hinderance to controlling gang violence in the area. The gangs want the news in the paper. When the no Saturday formats arrives and our subscription becomes due we will probably be looking for a new E- edition but it probably won’t be the TriCityHerald. No local news equal no local paper in our home!

Disappointed

2022-11-04

TriCityHeraldNews does not offer the ability to search and doesn't have all the articles as the print version. The online version at least has search capabilities. But it still doesn't have all the print articles. If all the articles from the print edition are there then how does one search for them? I'm searching for an article from yesterday's print edition but instead articles from 1-6 years ago come up.

$13/mo???

2022-12-06

Loved TriCityHeraldNews and being kept up to date on important topics around the area. Then out of the blue last week, they stopped allowing you to read news on TriCityHeraldNews or online without having a subscription. $13/mo or $130 a year. That's unfortunate. Never in my life have I had to pay for a newspaper subscription be it online or on TriCityHeraldNews . It's one thing to pay a subscription fee if it's a delivered paper. The TCH must care more about lining their pockets than keeping the deserving citizens informed.

Quality has deteriorated

2023-01-06

I have had a subscription to the E edition of the Tri-City Herald for a long time. It is has really gone downhill the last Month, I have not been able to even open TriCityHeraldNews the last few days nobody has gotten back to me I don’t know what’s going on there are other avenues for News and local news for what this subscription costs it’s not worth it .

Security error

2023-02-07

If I could give TriCityHeraldNews no stars, I would. When I open TriCityHeraldNews , I get a security error that the site certificates are not current and opening TriCityHeraldNews may lead to open vulnerabilities. I have sent screenshots and called to get this fixed but am told there are no issues! I therefore do not use TriCityHeraldNews but have to access the site via the web. What a pain!

STAY AWAY!

2023-03-11

Still ads on paid subscription and new update was just about putting a new look on the same interface without worthwhile fixes. Finally deleted it after 4 years and good luck canceling! Called and emailed customer service who repeatedly assured me the charges would stop and a refund would be issued, but of course, neither happened. Ended up having to report it as fraud to the associated card company to finally get it resolved. Never again! Outlet has become typical of what you would expect from a “news outlet” these days. Poorly educated and prattling writers pushing the same agenda. I’ll take my money elsewhere and save the space on my phone.

Once again...

2023-04-09

The Herald gets it wrong. I liked the original newspaper format. The new format makes it difficult to find information I’m seeking and in some cases eliminated it entirely, e.g., sports daily schedule. Can’t see obituaries—why I don’t know. I like knowing what is important to the Tri-Cities by what appears on the front page. Important items get “lost” in the menu.

App crashes all the time

2023-05-11

App crashes after I’ve read two or three stories. Sometimes the story opens, but the text disappears. Very annoying.

Update for ver 9.1. App still crashes, but now it’s when I’m exiting a story to go back to the main screen. It’s also very slow. AND NO SEARCH FUNCTION!!

This is a sorry excuse!

2023-06-11

Not impressed! Please tell me what was wrong with the way you presented the news before you changed to this train wreck! Where are the comics and Dear Abby? Those I haven’t even found. The rest of it is just a guessing game. It’s long past April Fools Day. Can we go back to the way that it was?

Where is login setting?

2023-07-13

I just purchased an e-subscription to the Herald, but can’t find the login page to activate TriCityHeraldNews. Nobody answers the phone at the herald, customer support emails are off topic, and I’m stuck with a new subscription and no way to read the paper.

Poor quality

2023-08-13

TriCityHeraldNews always has trouble loading. TCH people want an online version of their local paper. Please improve your quality.

Moving on

2023-09-14

I used TriCityHeraldNews for a few months. TriCityHeraldNews works well but I’m not paying your outrageous prices for a couple random news articles a day that are summarized simply by the title (not a lot of content in the article). There is no longer any free content in TriCityHeraldNews .

Deleted.

Change not always good

2023-10-16

The new e- edition that does not allow a full screen replica on an iPad is of no value to this reader. The only readable part of the new mini-replica is the headlines. It is cumbersome at best to then have to scroll to a different screen to read the story which may or may not be reflective of the headline.
Since today is apparently the first day the prior format was unavailable I’ll give it some time but without a change we will cancel our e-subscription.

Add still on paid app

2023-11-16

The Herald content is not usually that current or accurate, they are slow to post new information. Also, eventhough I pay the monthly fee to have a subscription without ads and article viewing limits, I still am required to occasionally watch ads or there are pop-ups, especially if I login to my account online. I have notified the Herald about this- what I perceive to be glitch, however it continues to go on unfixed. Makes me wonder if they are intentionally making me watch ads and taking my money happily.

Hate the ads, but like the convenience

2023-12-18

The ads are SUPER annoying and repetitive, but it’s convenient to read the local news this way.

OK, but limited

2024-01-18

Highlighted stories are good, but limited smaller stories, not searchable unless maybe you subscribe, and headlines are worded to give you very limited information. They may as well just number the articles and you can guess which would be of interested.

Not a smart move

2024-11-25

You think by shutting down access to the days old content, that many people use that don't have time to sit down and read an actual newspaper is a smart decision? Keep trying to bail out the sinking ship tri city herald!! SMH

Poor resolution

2024-11-25

Starting with the October update the resolution got worse! Text is quite blurry when enlarged enough to read comfortably on an iPad.

Background color obscures the time of day.

TriCityHeraldNews is going in the wrong direction.

Full size paper

2024-11-25

The E edition is non readable, if you want the old style newspaper format. I do care for the way TriCityHeraldNews forces a person to read the paper.



Is Tri City Herald News Safe? 🤗🙏


Yes. Tri-City Herald News is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 542 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.0/5 . Justuseapp Safety Score for Tri City Herald News Is 38.3/100.


Is Tri City Herald News Legit? 💯


Yes. Tri-City Herald News is legit, but not 100% legit to us. This conclusion was arrived at by running over 542 Tri-City Herald News User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Tri City Herald News Is 55.8/100..


Is Tri-City Herald News not working? 🚨


Tri-City Herald News works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



Payments 💸🤑💰

**Pricing data is based on average subscription prices reported by Justuseapp.com users..

Pricing Plans Amount (USD)
Montly Subscription $15.99
Annual Subscription $159.99


How was your experience with Tri-City Herald News? Post a Review




Features

The Tri-City Herald reports on the local topics you care about, including local weather, traffic, crime, sports and national news.

Receive the latest local and breaking news from Kennewick, Pasco and Richland in the Tri-Cities area of Washington.

• The local news and sports topics you care about from around the Tri-Cities and the Mid-Columbia area.

• An app-native eEdition of the printed newspaper, including 60 additional pages in the ExtraExtra section.

• View stunning photos and videos of news coverage and events.

• The Tri-City Herald opinions, editorials and columns you love.

Connect to the Tri-City Herald newspaper app wherever you are.

• Ability to share stories on Facebook, Twitter or by email.

  Customer Service/Support