Burner Status
Are you having issues? Select the issue you are having below and provide feedback to Burner.
problems reported in the last 24 hours
Summary of Burner Problems 😠👌🔥
- You might get calls expecting someone or something else
- Verification text might not be sent due to international call settings
34 Reported Issues: 😵🆘🛟🚨📢
Texts are not received by other party
when i try to open the app, i get a screen that I have never seen before: it has a picture of 3 phones at the top and the following text "Your phone's other number. Pick your own phone number, Make unlimited calls, enjoy built in spam blocking" with a box to click "get started", when i click "get started" the next screen says "Sign in to burner"...with 3 options... option 1 is to enter in my burner phone number, option 2 is to sign in with google and option 3 is to sign in with facebook option 1 attempt results in text code sent to phone which i tried and and it kept "trying" to connect or open, but nothing options 2 and 3 results in nothing happening I almost feel my phone is trying to be hacked for information...i don't want to clear or uninstall for fear of losing my burner contacts..will i lose my contacts if i uninstall or clear data?
Why are my texts failing ? I was texting fine and then error message said texts failed.
I try to log in and it says request limit reached.
Not receiving my messages that were sent
i have ios 17.2 public beta and i tried the regular ios version - same thing. App keeps crashing randomly. App takes me to loading screen to put in the phone number but the code is texted to me, but app is frozen and i cant put in the code. Now its telling me to try later troo many requests or something. I spent alot of money now and its not right.`
I am not receiving all my messages, and sometimes extremely late. Just today I received messages from 2 people that they sent on Sunday!
notifications aren't working- settings on phone and app are all turned on, tried restarting and reinstalling but stil not getting notification badges or screen notifications
Cannot delete contacts, they keep coming back. I've contacted you guys several times to no avail, guess it's time to find another app to use
Account Error It looks like there is an issue with your account. Please contact support@redacted for assistance. What should I do?
Cannot delete contacts. They keep coming back. Tried reinstall, no help
I just started a subscription with burner and now the app won't load
It says “Account Error It looks like there is an issue with vour account. Please contact support@redacted for assistance”
When I open the app it goes to a page that has a pic of 3 phones and some marketing info. I have restarted the phone. I have reloaded burner but to to avail
Request limit reached for this action please try again later I can only receive text but I can’t answer them, more than 15hours now
Burner app opens to one frozen screen and unable to use it. Tried to delete and reinstall several times. Seems others here are having the same problem.
I don’t know what’s wrong I have been trying to text and it says error
Anyone else unable to send texts? Says request limit reached . Does anyone have experience and know how to resolve?
Request limit reached. Not cool for something I’m paying for
My app keeps crashing. I tried restarting my phone, closing out and restarting the app, and just uninstalled the app and the reinstalled it with no improvement. When I click the "get started" button it just crashes the app.
Text messages are not working..only can receive messages...pls fix
Request limit reached for this action please try again later I can only receive text but I can’t answer them
Not sending getting 0 error messages
Burner won't send messages. There's an error code: "Burner.CommonError error 0"
iOS app won't load, crashes immediately. been that way for weeks. deleted reinstalled, nothing works. complete waste of $$$
Burner App crashes right away and won't load.
Cannot send/receive. Says Unable to send message The operation couldn't be completed. (Burner.Common-Error error 0.) Never had this issue in the many years I've used the app.
My app isn’t working. 9412161860. I’ve already deleted and reinstalled the app.
For some reason I'm getting a message that says request limit reached on what I assume is all of my lines I pay for 10 of them.. I tried three of the 10 and I got that message.... Honestly I'm only sending you this to let you know that this is the very first time I've ever had an issue with your app somebody needs a little bit of recognition for developing something that works so flawlessly 100% of the time, for a year. So I want to thank the developers of this app for making something that runs like my hooker girls stockings.... And just everybody knows, if you get the hunch that they're doing something behind your back and you got to go looking for it...... ......You already know
Texts not sending. Message: Request limit reached
Have a Problem with Burner: Second Phone Number? Report Issue
Common Burner Problems & Solutions. Troubleshooting Guide
Complete guide to troubleshoot Burner app on iOS and Android devices. Solve all Burner app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Ad Hoc Labs, Inc, developers of Burner.
You can download Burner to see for yourself, but we’ve been recognized for excellence and innovation (and the fact that we offer real numbers, not fake phone numbers or second lines that only work for a week). this app is the most reliable and fully featured virtual phone number app available, boasting premium calling & texting features that include blocking, muting, and do-not-disturb settings plus the ability to easily switch lines when needed. We’re a second phone number app, sure, but at our core we’re just trying to help you navigate this wild, weird world in the easiest, safest way possible. this app is the only app that provides you with total control over your communications boundaries by providing multiple phone numbers with settings for work, life, play, and more. Privacy features abound, but we’ve also enhanced our organizational features so that you’re able to incorporate this app into your everyday life, whether you’re a solopreneur, love online dating, or simply just need multiple numbers for multiple life passions. We’ve rebranded & updated everything from the logo to Burner interface, but we’re still the market-leading second phone number app that allows you to have multiple numbers for multiple reasons. This means that you can enjoy multiple phone numbers with unlimited calling, texting, and possibilities while keeping your personal number private. Your phone doesn’t have to be. this app is a subscription-based app, offering you two simple ways to enjoy our anonymous phone numbers & all of the privacy, organizational, and spam-blocking features. ANNUAL SUBSCRIPTION: $4. 99/month (billed annually at $59. However, it’s so much more than just a second phone number app for calling & texting. this app allows you to use your phone with unlimited anonymous numbers. Get a free 7-day trial and a real second line to try with our enhanced privacy, spam-blocking, and communication features. With this app, you can set boundaries with spam call blocking, do-not-disturb settings, and more to ensure that you’re always in control of your communications. this app is free to download and free to try. We arm you with the texting, calling, and organizational tools you need to manage the various aspects of your busy life. We’re not here to brag (okay, maybe a little), but we’ve been featured as a TIME Magazine Top 50 App and we’ve appeared in The New York Times, WIRED, TechCrunch, Engadget, and more. Additional numbers are available through subscription, making it easy to add more lines whenever you need them. IMPORTANT: Phone calls use cell phone minutes. All new users are able to enjoy a 7-day free trial. Burners are free for a trial period only — please review our pricing before purchasing. Not only that, but the features were improved to make life easier for you (we got you! ).
