WBAL-TV 11 News - Baltimore Reviews

I like WBALTV11News, for the most part. But the alert notifications are driving me crazy. I have my settings limited to “breaking news” (locally and otherwise) but the notifications that come through are, in large part, completely unnecessary. I absolutely want/need to know about traffic issues, security incidents, and local/city/state/country/worldwide URGENT events and happenings. I do not need to know RIGHT NOW about strange colored grasshoppers in Texas, childhood obesity statistics, and other random human interest stories that you decide to push out for no reason. That’s not “breaking news”. It’s not worth interrupting someone’s job or life to stop and see if there is a problem that needs their immediate attention. If you want to push human interest articles then there should be two levels of “breaking news” options for people to choose. Because I’m about finished rolling my eyes when my phone alerts for the tenth time in a day with unnecessary stories - I’m just going to find a different news app to use.

There are so many ads that the BS and other News Channels attempt to load into the narratives of a news story that it challenges any reader to keep on track other than just ignore the interruptions. Of particular annoyance is the inexcusable insertion of a photo ad that covers up part of a paragraph of a news item. If you place an ad in the middle of an article please ensure that you have not blocked from sight, the text of the article from the reader. This is an insult to your readers and an insult to your consideration of your customers. Simple formatting would allow your staff to properly insert an ad in an area separate from the text of the news story. There is no excuse for continuing to overlay an ad on top of news text and infuriating to the reader.

WBALTV11News isn’t too bad. I love it when there is breaking news flashing across my cellphone screen, and it gets me the opportunity to either watch a video, or read the breaking news story. I love to keep up with what’s going on in my state, and or city. The only thing I hate is when I tap the icon for video, a commercial plays, then the screen goes blank, and there is no video that goes with the story, and then you’ve watched the commercial for nothing, and no video.

100% agree with user K2222.

I do not want “didja know?” curiosity or human interest stories as news alerts.

By overusing news alerts, it’s like WBAL is crying wolf. If something more urgent does happen, I might be dismissive to the sound of the alert.

My suggestion is to reduce the number of alerts. Ask yourselves, would you want to be interrupted in YOUR job to find out about something that’s interesting but irrelevant to you at the moment? Does this news impact the local community or nation right now? Is it serious enough that schools might close and roads shut down? Is it of life and death importance for another state or country? If the news is about Prince/notPrince Harry, might be interesting to many, but not worthy of an alert.

For improved subscriber service, develop
options for the news about which they want to be notified immediately. For example, an interest in politics doesn’t necessarily mean the person wants to track primary results as they come in. Or maybe they do. Creating personalized customer services is the best way to keep current subscribers and to bring new ones in.

This is a great source of local Baltimore news, but at times can be difficult to navigate. Most frustrating is receiving a push notification that entices you, then the notification is cleared before you can click on it (clear notifications or reading the push on your Apple Watch). When you enter WBALTV11News there is nowhere to see what the push notifications were like I am able to do with all the other news apps I use. The pushed article is rarely on the home page. I’ve been unable to read so many articles because I can’t find them or remember enough about the topic to use search effectively.

WBAL is probably my favorite news station, but this constant notification asking me to open WBALTV11News to continue seeing updates is just ridiculous. If I have my notifications turned on AND I go through YOUR app and customize them like you ask us to do, why do I NEED to open WBALTV11News every so often in order to keep receiving updates? No other app does this and it's highly annoying. I don't need, want or have the time to read every update you push through. Most times the update headline is enough to peak my interest or not and let me know what's happening. I should never STOP receiving notifications unless I turn them off! Please fix this highly annoying issue.

Sorry, WBAL, I’ll always be a loyal watcher, but WBALTV11News is so crusted with repetitive, invasive ads that I deleted it. Every story you click force plays the same ad you just saw, unless you scroll fast enough to make it stop and scroll back up. Then there’s ads all through the content, some of it junk syndicated stuff- I know you need to make money but this just isn’t working for me. I’m tired of seeing ads for stuff I was just shopping for elsewhere. And you have invested almost nothing in features around good content. The only use left is school closings and I can get that easily elsewhere.

If you put the focus back on the user experience, let me know, and I’ll be back.

I really like WBALTV11News and I use it just about every day. There are two things that I don’t like. The first is that some stories stay on WBALTV11News for days or even months and the space could be used for other stories. The second issue is that often times you read a headline and open the story and it has nothing to do with the headline. You really want to read the story that the headline was leading up to but the story that you open has nothing to do with it. A big let down.

I really appreciate WBALTV11News. I receive breaking world news with WBALTV11News before CNN. I did not rate WBALTV11News a 5 because of the ridiculous breaking news that I receive daily. The alert will come up and usually it is related to something that is not necessarily news. Another type of alert should be added like “general news”. Someone’s personal story is NOT breaking news. Otherwise WBALTV11News provides good information.

Have been listening to your 11:00 pm news for years, but lately it is so very slanted. The news is not reported without prejudice. The news that is reported always leans to the left. I always thought the journalists were supposed to deliver the news without prejudice. The big news to be reported was about general Flynn that day, instead all the news talked about was how terrible our country is an racism. I have lived outside of the good ole USA an there is nothing better then being an American. There is a lot of bad in the country but, there is more good. Try living outside of the country an perhaps you can see what a great country we have.🇺🇸🇺🇸

I have mostly enjoyed WBALTV11News since its inception. However what I dislike the most are two annoyances: 1. Some stories stay at or near the end for weeks if not for months. 2. Too many stories that I finish reading revert you to the very beginning of WBALTV11News instead of taking you back to where you last left off. Very annoying. When this happens more than twice I will quit WBALTV11News and not view any other stories or news items. I don’t want to waste so much time re scrolling back where I left off. This should be addressed ASAP.

WBALTV11News started ok but the quality seems to be slipping. Weekend push notifications are not news updates but rather a storyline of something that is supposed to be uplifting. Push notifications can be hard to find on WBALTV11News if you don't click on the push notification when it comes through. Glitches and grammatical errors with the reports makes me use as on an as need basis. WBALTV11News has crashed multiple times when opening reports. When did the inner and outer loop of the beltway become “clockwise” and “anticlockwise”?

I like WBALTV11News because I was born in Baltimore and lived in Maryland for most of my life but now live in Tennessee. I like being able to keep up with MD/Baltimore news. I would like to see one change - when I tap on WBALTV11News because I’ve received a notification WBALTV11News should take me to that news story. I use a local TN news app and it takes me directly to the notification story.

I enjoy all the notifications. Most time WBAL is the first to post. It’s not too much for me because I can read it quickly and move on. One if the other notifications I receive won’t go away until I hit the home button, now that’s a pain. I do have an issue with spelling and missing words. Even one story reprinted frm AP was wrong and I had to call

I use WBALTV11News several times daily for weather and local news. Very accurate and concise. Some stories could use a little editing.
2 flaws:
1. Some of the old stories stay on the feed for weeks 😖. Use this room for new stories.
2. When clicking on an alert the story is “not available “ and the headline disappears so read the headline before clicking on it.

Really like WBALTV11News to get up to date area news. Would get 5 stars if could stop the videos from automatically playing when I view on my phone. Many times in public checking phone news alert and frustrating can not just read the information.

news stories remain for days past relevancy and sometimes stories are reported as news way after they have been on other outlets. As a subscriber to a local cable provider there should be an option to log in to app with provider information and receive more update to date news and more stories. Hearst is a large company i find it hard to believe it can update and provide more news coverage

WBALTV11News keeps me current with breaking news, weather alerts and the day’s top stories. The footage of breaking events is accurate- concise on the alerts but most impressive is the visual photography and aerial shots from Capt Roy! I get alerts for both local and national breaking news. You can customize (ie school closings).

WBALTV11News used to be updated more frequently, but often the information is the same for several days especially the weekend. The news on the website is updated frequently, but WBALTV11News seems to lag. Often, I get news alerts from WBAL, but when I go the site, I do not see the link. I have to hunt. I can only find it if I catch the alert on my screen. If I missed it or face id im out of luck. I just check another local news app and find info quicker. WBAL used to be my primary, but not anymore. Disappointed because its my fav news channel.

I use WBALTV11News several times a day. My only complaint in terms of its use and need for improvement would make it better. It is not updated as I would expect. Stories are listed on the home page for days when newer “news” has not yet appeared. Seems like there should be a way to do immediate links to on air stories

I love WBAL news station! It’s my favorite
“Go to” station! Our family watches it every chance we get for latest news, weather & sports! I especially enjoy the entertainment & the charisma all the reporters portray every morning! It sure puts a smile on one’s face & starts the day off with a bright outlook! Even when cloudy & rainy!

Thank you WBAL for your excellent service!

Nov 24- deleted WBALTV11News . Had enough of the nag messages.

Still doing this, only news app that does. What's wrong with me just reading the news notifications? Close to uninstalling WBALTV11News. Stop the nag messages.

I love just reading the notifications from WBALTV11News, that's good enough for me. But then I get messages that say “If you don't tap into WBALTV11News notifications will stop.” Don't try to legislate my use. If the notifications stop I will uninstall WBALTV11News , there are too many other options. Please remove this annoying effort before it's too late.

Seriously I get a breaking news alert to see a headline about a man retiring after blank years etc. if that is what WBAL thinks is breaking news, I’ll go back to Wjz. You keep the same stories on WBALTV11News for days. Boring. And if there is an alert that I want to find out about, it takes me too long to find it on WBALTV11News . If you send out an alert, that should be the first story showing when WBALTV11News opens. Web site 101 people.

Great other than when I want to read a story that I get a notification for. When I open a push notification WBALTV11News just takes you to the home page and then you’re forced to dig around for the article (and good luck finding it.)

I enjoy WBALTV11News very much. I have push notifications turned on, and for a while they were limited o national and local breaking news. Recently I started getting click bait notifications that I do not consider news. For instance, I just received a notification about tips to help heal a sunburn. These sort of notifications do not interest me, and they make me want to delete WBALTV11News and find a new local news source.