Contact Midtown Comics Support

by Ness1029

Would you believe I’ve waited years for an account fix?

I messaged technical support about an issue accessing my account on the app probably 2 years ago now and after they attempted to resolve it they said it would be escalated. I’ve emailed asking for an update probably every week initially but spreading out to every few weeks since. After a while they stopped responding to my inquiries on what the issue was and when it would be fixed. I would have at least preferred at “due to xyz reason we cannot resolve this issue” response but it looks like that’s not happening. Unfortunately they still get money from me as otherwise navigating on the laptop is still more convenient than my local comic book store.

by WaLkByS

Being New to Midtown for about 3 months now, I really like the app on my iPhone. Huge fan and really Love the Batman Theme! I get the updates for what is coming out a week in advance which, allows me to add pulls and Variants at my Local Comic Shop; "The Comic Bug/Manhattan & Culver City" Mike, Ben & Will!!! I love all the back issues and the daily discounts, the pre order discounts which are available and I get a good look for what new Comics I can Delve into. Also, the pre-orders and advance orders are a really nice feature! I also like how often the notifications for Newly Added Back Issues come in about 3 to 4 times a week. They also notify you for your wish list items as well. Super Huge when I am not at home to make the immediate purchase. A few flaws I get are that; I can't Make purchases from my iPhone 6 Plus or iPad; due to it having issues with my credit card, not sure why. However, I just go to make the purchases on the Mac. There is not a feature on the iPhone or Mac to do live Chat. One other thing is there is no access to view your Issues that are saved for later. Besides that, I love the access to Midtown I have from Southern California! Thanks again Mid Town Comics!!

by LucidZimzallabim

I have spent more money here in the first month of becoming a member than I’d care to admit and the selection is awesome. However I pay for NM comics every single time and nothing less but constantly received torn, dinged, creased, and defective comics. The only option Midtown offers is 25% off or ship it back at your expense. Now I’m not an un-reasonable person if it’s a 4 dollar comic and this happens once in a while no big deal but when I’m paying $30-$150 for a variant 25% off is not acceptable and neither is shipping it back at my expense when it’s happening more often than not. Who is in charge of quality control that they see someone pay for a near mint comic and they bag a book with a tear? So sadly for midtown I will be taking my large bills to a company that ensures valued customers who are spending a lot of money are taken care of.