Contact SafetyCulture iAuditor Support

About: iAuditor is a mobile inspection app that helps raise safety and quality
standards across the organization by digitizing business checklists and forms.
Over 26,000 organizations across all industries; ranging from global businesses
such as General Electric and IKEA, to local businesses, trust iAuditor to make
their inspections, audits, and reporting easy.

Rating 4.7/5

Votes 20,879

2024-05-20

SafetyCulture iAuditor Customer Service 👿🤬😡😠💢😤

SafetyCulture (iAuditor) Contact Information

Listed below are our top recommendations on how to get in contact with SafetyCulture (iAuditor). We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact SafetyCulture (iAuditor). Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).

NOTE: If the links below doesn't work for you, Please go directly to the Homepage of SafetyCulture Pty Ltd

Privacy & Terms:

https://app.safetyculture.com

http://www.safetyculture.com/legal/privacy-policy

http://www.safetyculture.com/legal/terms-and-conditions

Read 3 Customer Service Reviews 😭😔💔

4.7 out of 5

🥺 🗣️ Share your Experience & Warn Others »

Terrible customer service

2022-04-28

by LoneChavez

My company has been using IAuditor for a good while now, we pay our invoice when due every time, so when we do have a app breaking bug with the Apple device we use to do our inspections, we expect to have clear communication and hasty resolution, this is NOT how the devs of this app handle issues. We were told after going back and forth for weeks to get the issue resolved, the rep told us in so many words or less that they’ll handle it, and when it’s fixed, it’s fixed. No answer what it could be, no answer how long it will take, how big or small of an issue this is to them. The devs care about getting your money, not much else. We WILL be switching auditing software to someone else who takes the issues of their own product seriously. BEWARE.

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This App is Trash 🗑

2022-05-05

by It Sunny In Miami

This app is trash. You can’t reorder your pictures and they upload in any random order they want thus making you upload pictures one by one. If you have a lot of notes to write, the Notes page gets blocked by your keypad so you’re writing blindly. The default MS Word template is ridiculous; hidden section breaks, the page defaults to A4 so margins are screwed up, and the formatting of the table makes it impossible to edit. Etc., etc., etc. The list of issues goes on and on.

I pay to use this service and iAuditor doesn’t have a geniune product development team. Whenever I speak to Customer Service they “value my feedback,” but ultimately don’t fix anything. Trash. Trash. Trash.

Difficult to analyze the data

2022-05-12

by JCNZ38

I found this app really difficult to use. Creating a form was painfully complex and when I rolled it out to some of my drivers they were entering in incorrect vehicle numbers causing issues when analysing the data. It’s not a great fleet inspection software for DVIR compliance for quite a few reasons. It’s definitely not compliant as you can’t sign off on previous reports. The sales people won’t tell you this though so I felt a bit ripped off. Found a great app called Whip Around which meets all the regulatory requirements do went with that.

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Why should I report an Issue with SafetyCulture (iAuditor)?

Pulling issues faced by users like you is a good way to draw attention of SafetyCulture (iAuditor) to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
If you are a SafetyCulture (iAuditor) customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using SafetyCulture (iAuditor).