El Dorado Savings Bank Reviews

I thought we should support a local business when we moved to Nevada County so we decided to bank with El Dorado! Nice people but they are 10 years behind the curve! We’re leaving this bank due to the inconvenience of having to use this lame app. Ninety percent of the time ElDoradoSavingsBank says its updating and won’t let you in. If you get in its so convoluted you can’t find the bill pay, can’t deposit checks, just not intuitive at all! I’ve called customer service for the last time - the charm of local should not be squelched by too lazy to change!!!

Every time I log in, it says it’s wrote password then kicks me out. Now i have to call customer svc and have them fix it to only try and login again. I have iPhone 7...it seems all the great reviews are from 6 years ago. Come on El Dorado let’s get with the times!! The only thing that seems to work “okay” is the website but to use that in Siri you have to take that extra step for security and they either text you or call you, it’s all a pain in the fanny. Wish this bank could be like the big banks with their online banking.

This is not a very good banking app; it’s surprisingly bad compared to other banks. Logging in with Face ID is glitchy, ElDoradoSavingsBank has limited features, and doesn’t always process bill payments when you make them. You are better off accessing your accounts through the bank’s website. Unfortunately the bank’s online banking interface feels like a product from the 1980’s and it is also has limited features.

ElDoradoSavingsBank doesn’t work! I like the Bank but, they need to hire people that know how to make this work. If you want to do banking from home like deposit a check you can’t. The only thing you can do is look at your account. The only way you can look at your account is go through your search engine. I hope they get their act together soon!
I have called over a dozen times and all they tell me is to turn my phone off and download ElDoradoSavingsBank again. Haha

I’ve been trying to deposit a check via ElDoradoSavingsBank for a while, because I now live 1-2 hours from the closest banks. My app doesn’t even give me the option to deposit a check? Super weird that they boast this feature when it doesn’t even show up for me

I dislike that ElDoradoSavingsBank doesn’t give you a running balance. It is unclear when things are posted or what transactions are contributing to your current balance. ElDoradoSavingsBank doesn’t have the bank routing number and doesn’t let you have access to your account numbers. Also mobile deposit doesn’t work right away.

It seem likes it nonexistent in ElDoradoSavingsBank. Yes I see my balance but it seems all I can do. I know it’s older bank but truly wish they would spend more on ElDoradoSavingsBank

I want to pay my bills, and be able or be able to sync to a bill paying app. Truly love my bank however it’s getting harder to go to the bank and really like ElDoradoSavingsBank to do more for its customers. Please!

Compared to other banks and their apps this is not a good app! I wish you could do mobile deposits like they show in the pictures, but you can’t. Also logging into your account can be a HUGE hassle that I end up using their website instead of app. I love the new update but it still needs a lot of work. :(

Love the people! Just takes too long to show transactions on internet banking. I got spoiled by a bank I don’t care for. Transactions showed within minutes at my old bank, unfortunately, it takes MUCH longer here.

Note to developers: ElDoradoSavingsBank is set to open with Face ID. However after it completes the Face ID I’m then required to manually input my password in order to open ElDoradoSavingsBank /get access to my account info. An update to fix this would be much appreciated

All I need is my balance, with an occasional transfer and rare mobile deposit. For those that are saying ElDoradoSavingsBank does not allow mobile deposits, it does but you have to apply on their website and be approved (if you are good standing with your account). Luckily it never have crashed on me, reliable app.

I really like EDS bank; I’m glad to have mobile deposit capability; it was easy & it’s convenient; what I would like to see is EDS bank going with Zelle also — that would also be a good thing! thank you

Great small bank easy and everyone is always friendly.
I wish you have the ability to take online deposits..that would be so awesome.

Very easy to use. Account balances are shown right away, and searching through them is intuitive. Transferring funds is simple and quick. No promotional messages.

I’ve Been banking with El Dorado in Arnold since the first month they opened way back in the day; I believe it was the manager prior to Joy Bumgardner!

I’ve had a business account with you for over 10 years and a personal account the entire time.

You have the best employees ever and the most accommodating…..They are like family after all these years.

Thank you El Dorado, I sure wish you would put a branch up here, in Humboldt county!

Tobi Conlan

PS… Chris Foster is the best!

I really love the way bill pay organizes my finances. It’s not entirely use friendly screen wise but it’s an essential part of my ability to manage finances and I appreciate the service very much.

I’ve been banking with EDA for over 40 yrs. Although I’ve been living in Puerto Rico for 6 yrs I still retain them. The gals at Diamond Springs are super friendly and are also ready to help me. I miss you gals😎

I’m disappointed that your institution hasn’t contacted their customers with a large amounts in their savings account.
I use to keep approx 50,000 in my savings when no interest was being paid out. When interest loosened up your offer never changed. That’s why I moved most of money out.

FYI

It is a joy to utilize this service offered by Eldorado Savings Bank. I pay all my bills and deposit checks direct through my phone.

I don’t know what you did but it doesn’t work any longer. I used it for everything. Making deposits, paying bills and checking my account. Now it does nothing. I think something may be wrong with your database as I can’t even login on the website. You have the wrong phone number attached to my account and my login name seems to be lost too. PLEASE FIX THIS AND LET ME KNOW ITS FIXED. Thanks. A loyal customer.