Delaware Online Reviews

I’m a recent re-subscriber, trying to support local news. I can sign in to the website just fine, when I sign in to DelawareOnline it sends me to an “Account Lookup” page and when I close that... I’m no longer signed in. I’m deleting DelawareOnline , it’s pointless if a paid subscriber can’t simply login to DelawareOnline to access content.

Apps require regular maintenance folks. If Gannett isn’t prepared to run these apps with a standard product lifecycle model they might as well capitulate DelawareOnline world and stick with the website - after many decades that’s finally adequate. Perhaps we will be able to say the same thing about DelawareOnline when they have had a couple decades to likewise improve it on the cheap.

I can’t activate my digital or print because the system keeps asking for an account number. There has been NO mention of an account number. I live chatted with an agent who said I had no account. I SENT AN ACCEPTED PAYMENT TWICE! DelawareOnline will not honor the three free months they advertise.
Where do I find an account number?
Both live chat and voice support conveniently disconnected each time I tried to speak to customer service because, I feel, this was on purpose by each representative because they could not find the solution. From frustration, I feel both agents purposely disconnected.
Meanwhile I have sent a confirmed payment twice!!!!! I want a subscription!! I’m not giving up!! Find the account number for me!!

During this pandemic, I’m most concerned about my local environment and circumstances. DelawareOnline gives me the easiest access to the news that’s most relevant to me right now.

This rag of a paper is yellow journalism at its best. Full of fake news and politically motivated articles in the National section. One would think that after 5 years of promoting what is now known as political propaganda and outright lies they would develop other sources to gather information or at least show it’s reader there are other opinions on political subjects. The current reporting focusing too much on the previous administration while not discussing the current administrations failures.
The local section is nothing but race baiting and virtue signaling and is a chip off the old block of the of its parent corporation.

I just wished Delaware residents had other options for local news.

I like to read the “paper” meaning the hard copy of the News Journal delivered to my house. From time to time, I find an interesting article that I wish to send to family or friend by email or text so I go to my online version or your paper to find and forward. Unless the article is same day- and perhaps not even then - putting the title, headline, author, or subject into search does not work.

Always at my fingers tips with out a problem , and at a phenomenal price .twice this weekend I was going to purchase The News journal at the store but they hadn’t received there papers so I would have been out of luck as usual.

DelawareOnline works well (better than most local newspaper apps), with a minimum of clutter, ads, or can’t-mute video. If you live in Delaware, or nearby, you need to keep up with goings-on: and this is *far and away* the best news org in the state.

I just joined this site and absolutely love it! The best place to get your Delaware news, they cover the entire state, which is great! They don’t just focus on Wilmington like some other sites. Join up, you won’t regret it!

Paper has become a rag that is so biased it provides no believable news about the true political reality we live within.

Constant and pathetic hammering of our President and everything that does not fit the liberal narrative is boring and unhelpful to our American way of life.

I buy it for the comics and the crossword puzzle and use it only to cleanup after our dog has an accident. Certainly not to become informed, since that objective has long disappeared.

We paid for a subscription to the News Journal and expected to be able to read the daily paper from DelawareOnline . No way to do so that I can find. Not only that, stories are not chronological and many in DelawareOnline are months old. One would expect to be able to see today’s stories first. Very disappointed.

They need to proof read what they post. So many “articles” have misspellings and poor language they are sometimes hard to read/understand. This is a professional app that is providing news to the community, that people pay for - I expect a higher quality product.

It’s good being able to check the news when you want

Been a great way to get updates during the pandemic. I really appreciate all the hard work everyone is doing to update the community. Offering this service for free was a terrific thing to do.

DelawareOnline is fine for accessing news stories if you are already a subscriber to The News Journal. But I had to turn off ALL notifications. I would LIKE to get breaking news alerts, but to Delaware Online “breaking news” means pushing out random articles from today’s news cycle about every 90 minutes. Really irritating.

I guess nobody in charge at the News Journal looks at the online information?

The obituary section hasn't been correct for over a month and nobody there seems to care.

Good thing it's free or I would want my money returned. Articles stay on for way too long and most aren't even relevant.

I wasn’t raised here but leaved here for many years. Good place to raise my kids. I like to received articles to know what is happening in the state of Delaware. Thank You.

I like local news. DelawareOnline gives to access to the New Journal. It seems to be getting better with time.

Compared to other newspaper apps this is terrible. Hard to find articles. No search function. Difficult to differentiate between the latest news and stuff that's a couple days old. This shouldn't be so hard come on let's get it together!

You guys are doing a great job with your Coronavirus coverage while covers other local breaking news too! And DelawareOnline is easy to navigate. Thank you!

I like DelawareOnline, but there are a little too many ads thrown in around the articles.

Great way to get information about things around Delaware

I been trying to cancel for about 3 yrs now. I was supposed to get a refund but they lied. I never received it and they still didn't cancel my account. They keep trying to pull alot of money from cash app account and you are unable to put them on block and they refuse to answer phone lines. YOU are lucky if you get through to themm You been warned

Enjoy the daily updates of the news

Great app, high speed as well. Only problem is trying to participate in polls the screen goes blank

Thanks for making the local news so readily available!

Nice to open app and see current news and events.

Too little relevant content. Articles and editorials still up from months ago, some from last year. Little in the way of daily reporting or community news. I thought the paper had gotten bad, this isn’t much better.

DelawareOnline allows me to read the paper on my iPad. Have no issues with it.

After I filter through the fake news and seek several other sources for some semblance of real truth instead of alternate truths, I can enjoy the obituaries. Most the obituaries are hard to fake.