Company Name: Gannett
About: Gannett is a media and marketing solutions company that publishes newspapers and operates news and
advertising internet sites.
Headquarters: Mclean, Virginia, United States.
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The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
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Contact e-Mail: [email protected]
E-Mail: [email protected]
Website: 🌍 Visit Delaware Online Website
Privacy Policy: https://cm.delawareonline.com/privacy
Developer: Gannett
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by Loungeflyde
I’m a recent re-subscriber, trying to support local news. I can sign in to the website just fine, when I sign in to the app it sends me to an “Account Lookup” page and when I close that... I’m no longer signed in. I’m deleting the app, it’s pointless if a paid subscriber can’t simply login to the app to access content.
Apps require regular maintenance folks. If Gannett isn’t prepared to run these apps with a standard product lifecycle model they might as well capitulate the app world and stick with the website - after many decades that’s finally adequate. Perhaps we will be able to say the same thing about the app when they have had a couple decades to likewise improve it on the cheap.
by Susie581
I can’t activate my digital or print because the system keeps asking for an account number. There has been NO mention of an account number. I live chatted with an agent who said I had no account. I SENT AN ACCEPTED PAYMENT TWICE! The app will not honor the three free months they advertise.
Where do I find an account number?
Both live chat and voice support conveniently disconnected each time I tried to speak to customer service because, I feel, this was on purpose by each representative because they could not find the solution. From frustration, I feel both agents purposely disconnected.
Meanwhile I have sent a confirmed payment twice!!!!! I want a subscription!! I’m not giving up!! Find the account number for me!!
by D Jubb B I
This rag of a paper is yellow journalism at its best. Full of fake news and politically motivated articles in the National section. One would think that after 5 years of promoting what is now known as political propaganda and outright lies they would develop other sources to gather information or at least show it’s reader there are other opinions on political subjects. The current reporting focusing too much on the previous administration while not discussing the current administrations failures.
The local section is nothing but race baiting and virtue signaling and is a chip off the old block of the of its parent corporation.
I just wished Delaware residents had other options for local news.
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