Contact Grand Rapids Press

Contact Grand Rapids Press Support


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About: Welcome to The Grand Rapids Press new and improved eNewspaper app! Enjoy 24/7
access to the eNewspaper. Stay in touch with award-winning local news coverage,
daily features, sports, entertainment, special sections and more, right at your
fingertips! Your new eNewspaper comes with an enhanced reading experience.


 
  2024-04-23

Grand Rapids Press Customer Service 👿🤬😡😠💢😤

Grand Rapids Press Contact Information

Listed below are our top recommendations on how to get in contact with Grand Rapids Press. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Grand Rapids Press. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



Verified email  

Contact e-Mail: [email protected]




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http://www.advance.net/advancedigitalUserAgreementPP/




Read 28 Customer Service Reviews 😭😔💔

4.1 out of 5
Gloria Vanderlinden
2024-07-09

We did not receive our Sunday paper on July 27. Two weeks prior we did not receive either. The prices keep going up and service going down.

Eric Lakanen
2024-05-19

I did not get my Press this morning...second time in 4 weeks

Joe Gallatin
2024-03-31

I didnt receive my Easter Sunday paper and it’s impossible to reach anyone at the “Press”! You can get an automated service that indicates it’ll credit your account! I don’t want the credit! I want the paper I bought!

Patrice Ellen Ballast
2024-03-31

For the second week in a row we have not received a Sunday paper. Please fix this!

Michael Edward Lebednick
2024-03-29

I live in Florida, formerly of Grand Rapids. Why is it so difficult to subscribe to the online edition only. Tried to subscribe several times but keep getting an invalid message because of the delivery address? Talked to customer service who was going to send me an email- no email came.

JAN WATERWAY
2024-03-20

I live at 8327 Herrington Ave NE; Belmont and I am NOT getting the Press that I have paid for. My delivery person has missed two Sundays and this week, I missed Sunday and Tues. I WANT these papers (especially Sunday, the 17th). If I do not recreceive better service, I will end my subscription

Rosemary Crowe
2024-03-17

Why is it that for the past three weeks my Sunday press has been late. This is stupid one week on time next few weeks delayed and today nothing. Why when you want your payment on time but I can't get my press delivery on a reasonable time.

Laura Boomers
2024-01-21

I am having problems with delivery. I am handi-capped as is my wife with hip problems. We live on a private road called Dujunado Ct. About a quarter mile long. We look forward to our Sunday morning paper. The past year or two have been wonderful. Now it is spotty. What is going on? I would like a full explanation as to why this is happening. You have no idea what we go through to try to get the press. I will go to who ever I need to for a correction. Also, I am handi-capped and would like the press box moved to the end of the driveway. If not, I will send a report to A.D.A. for help. Looking forward to an immediate response. Thanks in advance, Mike

Nancy Kathryn Zerfas
2024-01-15

i did not receive sunday paper january 14 probably because of bad weather. do not want paper just do not charge me for it

Ernest Ersfeld
2023-10-27

I did not receive Tuesday paper and no Thursday paper. I need a newspaper please!

GARRY DEN BESTEN
2023-03-21

I AM NOT RECEIVING MY THURSDAY PAPER. I HAVE GOTTEN THE SUNDAY PAPER. MY ADDRESS IS 2105 RAYBROOK ST SE, GRAND RAPIDS, MI 49546 UNIT 4035. THIS IS A NEW ADDRESS BUT IT IS WORKING FOR THE SUNDAY PAPER.

Virginia Bernt
2023-01-23

Price increase with no notice. I am on a fixed income and can not afford the increase. I was at 23.95 a month.

Jane Warren
2022-12-30

I would like to cancel the Grand Rapids Press for two months while we’re away.

John T Walker
2022-12-20

Called 12-18-22 to report missing paper delivery. I get an automated service. Sorry, we will credit your account. In the past, a few times lately, a press was delivered shortly after reporting the missing delivery. I want the press I paid for not a credit. Instead I have to drive and buy one at a store. Very dissapointed with your customer service or lack of.

John Carpenter/Adrianne Carpenter
2022-12-15

I have requested cancellation of my GR Press subscription, however I see that you are trying to take money electronically again. I am going to dispute the transaction with my credit card company.

Gary Scholl
2022-12-11

I called the press circulation and asked them to stop my paper delivery as we will be in Alabama from Nov. 30 until April 14, 2023. My neighbors are telling me they are still delivering. I want a credit on my account for the 2 weeks they continued after I told them to stop delivery and I will call them when I want it restarted. Address is 3030 Windcrest Way, Grand Rapids, 49525. Please acknowledge. Thank you,

Barbara Insalaco
2022-12-11

Have not received Sunday paper for second week in a row

Betty Moore
2022-11-13

Four times I have. had to call to get Sunday paper. But today it looks like it will be 5 times. If you want our business you must start delivering on time, as you used to do.

Ed Fischer
2022-08-29

Have not recd Sundays (8-28-22) paper. This is the second time once more and I'll cancel my subscription.

Carolyn Hart 70183 Acct #
2022-08-25

re rate increase--- made a deal with agent over phone for $33.96 for four weeks Aug19-- because of your first rate increase to $41.96 now you come up with $39.96 for 4 wks---- $33.96 is enough or forget it ---- CH

Elke Rye
2022-08-14

Is there no Sunday paper today 8/14/22?

Harry Riggs
2022-06-19

Once again, it is approaching the evening hours and I have not received my Sunday paper - Sunday June 19 and it is now 4:08 PM. This is happening weekly. Maybe I should cancel my subscription.

Paula Yonkers
2022-06-05

I haven't gotten my Sunday paper and when I do get my paper it's just tossed into the driveway or grass instead of my front porch. For the price I expect better

Nancy Witt
2022-04-22

Never received my Easter Sunday newspaper !

Harry Rigs
2022-01-30

Once again I have not received the Sunday Grand Rapids Press - January 30. It is now 5:06 PM and the paper has not been delivered.

Downloads are low resolution

2022-05-05

by Mvpmich

If you try to download an article or any of the puzzles, the resolution is so low that the blurry text is almost illegible. It’s worthless if doing the puzzles is a major use of the app. Subscription amount is high for limited articles and content which is normally a day or so late compared to other news outlets and papers.

News

2022-05-12

by HrtDstl

The “Press” continues to be a reliable source of local and state news. One needs more than sound bites to understand current affairs. Editorials also offer readers a perspective on current issues that may have not otherwise been considered. We need good news journals and journalists. Thank you Grand Rapids press.

Convenient

2022-05-19

by Stelthom

I like having this app to get my daily grand rapids press. It does work most of the time. Every once in a while it doesn't. There are times when I've had to go into my email to open up The latest issue. But more often than not it's fine.


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  4. If you are a Grand Rapids Press customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Grand Rapids Press.


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