Audiobooks app not working? crashes or has problems?

Audiobooks Status

Last Updated on 2017-02-13 by 海燕胡

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Common Audiobooks Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Audiobooks app on iOS and Android devices. Solve all Audiobooks app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Audiobooks iPhone Issues and Solutions

Audiobooks iOS app crashes, not working, errors
Audiobooks iOS app network issues
Audiobooks on iOS has black/white screen

Audiobooks Android App Issues and Solutions

Audiobooks has errors/crashing/not working
Audiobooks server network connectivity issues
Audiobooks has black screen

Audiobooks iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Audiobooks app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Audiobooks app crashes or not working on Iphone (iOS):

Close and restart the Audiobooks app on iPhone
Update Audiobooks app to the Latest Version for iOS
Uninstall and reinstall Audiobooks iPhone app
Update your iPhone to the latest iOS version

Fix Audiobooks on iPhone unable to connect to server/internet connection issues::

To resolve Audiobooks network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Audiobooks black/white screen (blank screen) on iPhone:

Follow the Audiobooks iOS app troubleshooting guide Here →

Audiobooks Android App Issues and Solutions

Fix Audiobooks not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Audiobooks app issues:

Force Stop the Audiobooks App
1. On android, goto "Settings" » click Audiobooks app. » click "Force Stop".

Update Audiobooks to the latest version on PlayStore

Clear Audiobooks App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Audiobooks app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Audiobooks.

Fix Audiobooks unable to contact server/ Audiobooks internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Audiobooks » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Audiobooks » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Audiobooks on android.

Solve Audiobooks black/white screens issue on Android:

Follow the Audiobooks android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at 海燕胡, developers of Audiobooks.