The lead-management (CRM) platform that helps agents and teams run their
business – anytime, anywhere. The Premier Agent App provides a simple and
effective suite of tools to help you respond to leads quickly, communicate
intelligently and manage your to-do’s efficiently. Intelligent le...
Not thrilled with this product
Zillow seems to be a great company with great people, therefore my comments do not reflect any personal thoughts toward either entity. Having said that, this app is extremely glitchy. Many of my texts directly to clients through the app disappear and cannot be referenced when looking back to previous conversations. I change client status’s only to look back a day or two later and the status has reverted automatically. Some texts to clients come through as indiscernible gibberish. On 3 occasions I have received “Zillow Leads” which is my own phone number calling me. Over all, it’s very glitchy and misses the mark, especially for the amount of money that leads cost. It could be really good with some much needed “fixes”
Zillow Premier Agent App👎
Although the issue is more closely related to the staff and their practices and procedures, I must express my concern. When I first started using the Zillow premier agent app, I felt that my leads were of good quality and coming in on a regular basis. Once I finished my diet contract with Zillow and began my second, the quality of my leads dropped significantly. I went from receiving leads on homes between $100k and $200k to only receiving leads on foreclosed and condemned homes that were listed for less than $50k. A few here and there wouldn’t bother me but I haven’t received anything worth while in over 3 months. Now the Zillow “care team” keeps coming up with reasons to bill me and extend my contract. I’ve been trying to cancel this advertisement service for almost 3 months. It’s a scam.
Zillow premiere app
App is helpful when you are on the go like most agents area. Information at your fingertips is really handy. I would love for agents to be able to toggle between leads on/leads off by day and time. There are times when agents are unavailable (vacation, training sessions, open houses, client showings, etc...). It would be helpful to toggle off leads. This ultimately would create a better user experience for the agent and buyer. Leads would only be sent to agents that are available. Better timing, creates a better user experience and more connections for the buyers.
Over priced for quality of the leads.
Zillow charges exorbitant fees for their service and has listings based on old and inaccurate data. I continually have to add my closings manually. They are quick to add a property but there is a disconnect on UC and Sold properties. Many of my leads are generated on UC properties. I also don’t think their database is not current when it comes to agents. There are agents on their list that are either inactive or dead (literally!). I can’t say that the investment is totally negative. However, the leads are inconsistent (like real estate in general) but the ROI is OK, just not what they portray it to be.
Contact details not easy to access
When you have a call, the contact info (phone, email) for the new lead are not readily available to see. You typically have to click “edit” on the contact to see the data. Very inconvenient when on a call with them and you are not sitting at a computer. I always like to confirm their phone number when it is a direct connect from Zillow, because leads don’t always have the best phone number entered into their profile.
This app does not update in real time. It’s frustrating when I look at the app after I have missed a phone call, even force update and nothing. Then 5 hours later I check the app and all of a sudden those 2 calls show as leads! I can’t weed out the junk calls from real calls especially since all the phone number spoofing is going on! I just don’t even know what to do! I’m even on the do not call list!
Lowest price range leads
Yep Zillow has decided that they should destroy all the agents in the area that aren’t listing. Not to mention the changes in how they categorize listings. I noticed a new house that came on the market- the next time I looked at the listing it said 14 days. Unethical I’d say. ￼They tell you that they’re going to give you leads and you get the crappiest leads available you know your market and lead price range! It’s time to put your thumb on these folks and Tell them no more￼￼!!!!! Not to mention private Conversations that I have had with a rep is being shared with a New companies owner. Sure your company taped it but that doesn’t mean you have the right to share it! The fact is I was told by the owner you are using it against me. I’ve been with your company for 6+ years. Paid a lot and had good success. Even won awords.
I use the App over the website on my computer. I can make calls and texts straight from there without accidentally typing in the wrong number, as well as being able to put notes directly into your clients folders immediately.
Need a snooze feature
I love the app for getting leads. However, there needs to be a feature that allows an Agent to turn off the app or turn off lead generation. I have a full time job and I need to turn this off during that time. Also needs to check for pre-approvals.
New Premier Agent
This is my second week as a new premier agent, and so far I have had steady calls and I am working with one lead as the buyers agents and three appointment schedule from the leads. However I believe that being an premier agent will move my business to a higher level. Thank you!
Great App to work with!!!!!
Premier Agent App or Zillow App is one of the most important tools for a Real Estate Agent. I would say necessary. It allows you organize your leads, keep a good follow up with them and manage your portafolio of customers. I recommend it 100% to any Realtor that wants to become successful.
Lacking too many features
Great layout with a user friendly interface but this lacks many features for this to be considered a proper type of CRM. If they could only make this into a proper CRM with various integrations with other systems I would be willing to spend some money on their products. Unfortunately, like many of their products this hasn't been thoughtfully completed for the professional in the field.
Zillow talks about speed to respond being sooo important. I’m sometimes embarrassed by how much I spend on leads only to have an app that constantly doesn’t work. I only get push notifications 25% of the time. Many times when I go on it says I’m not able to connect to the server. I have deleted the app and reinstalled multiple times which usually fixes it for a few days.
PA app is easy to use
PA is a user friendly app to keep track of leads. You can send text messages, emails and call directly from the app. It records calls if you have it set in the settings. Great for reviewing to increase skills and convert more leads.
I am very excited to be in this program to meet different people from all walks of life that I may not of had access to otherwise.
Yes. Premier Agent is very safe to use. This is based on our NLP (Natural language processing) analysis of over 14,105 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.7/5 . Justuseapp Safety Score for Premier Agent Is 51.5/100.
Yes. Premier Agent is a totally legit app. This conclusion was arrived at by running over 14,105 Premier Agent User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Premier Agent Is 51.5/100.
Premier Agent works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.
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